Let's Talk Loyalty
Episodes
#570: Pizza Hut Shares Insights as It Grows Customer Loyalty Globally from Dubai
01 Aug 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast, and in video format on www.Loyalty.TV.Today’s guest is h...
#569: Meli+, el modelo de suscripción de Mercado Libre y Mercado Pago(Spanish Language Episode)
31 Jul 2024
Contributed by Lukas
En el episodio de Let's Talk Loaytly en Español, tenemos de invitado a Camilo Jiménez, quien hasta hace unos días fue líder de lealtad regional pa...
#568 – CVPs in Market: The Good, the Bad and the Ugly!
30 Jul 2024
Contributed by Lukas
This week’s Wiser Loyalty series podcast with our hosts, Bill Hanifin and Aaron Dauphinee, looks at the good, bad and the ugly of select C...
#567: Etihad Guest Celebrates 10 Million Members and a New Era
25 Jul 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast, and in video format on www.Loyalty.TV.Etihad Airways is th...
#566: International Leaders in Loyalty Conference - South Africa
24 Jul 2024
Contributed by Lukas
Today I’m super excited to introduce you to the “2024 International Leaders in Loyalty Summit” which is taking place in South Africa this Septem...
#565 - What's the Role of CX in your CVP?
23 Jul 2024
Contributed by Lukas
Our hosts, Bill Hanifin and Aaron Dauphinee, return this week with the Wiser Loyalty series podcast for Let's Talk Loyalty. These two p...
#564: Australian Retail Loyalty Insights Report Highlights
18 Jul 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast, and in video format on www.Loyalty.TV.This year, Let's Tal...
#563: How to Scale a Telco Loyalty Platform into a Technology Platform Across Multiple Countries?
17 Jul 2024
Contributed by Lukas
Mateboho Malope holds a strategic group-wide portfolio to reflect the strategy that Vodacom is embarking upon. Vodacom is a 30 year old telco gia...
#562 - What's the most valuable loyalty currency today? No, it's not points!
16 Jul 2024
Contributed by Lukas
Our hosts, Bill Hanifin and Aaron Dauphinee, are back again this week with the Wiser Loyalty series podcast. These two partners of t...
#561: IHG One Rewards from IHG Hotels and Resorts
11 Jul 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast, and in video format on www.Loyalty.TV.Today’s guest is a...
#560: Exploring Club Eurostar: Insights from Loyalty Manager Sophia Laban
10 Jul 2024
Contributed by Lukas
This episode focuses on the Club Eurostar Loyalty Programme. With Sophia Laban, the Loyalty Manager for the programme. She is responsible for managing...
#559:The Value Exchange - Mercenaries are not US
09 Jul 2024
Contributed by Lukas
This is another week of the Wiser Loyalty series podcast, which is hosted by Aaron Dauphhinee, CMO of the Wise Marketer Group, and the CEO, ...
#558: Insights on Emotional Loyalty with Comarch's Jessica Lavigne
04 Jul 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast, and in video format on www.Loyalty.TV.The idea of “emoti...
#557: Accor Live Limitless: Emotional Connections and Memorable Experiences
03 Jul 2024
Contributed by Lukas
In this episode, Carly Neubauer, Co-Founder and Director of Elevate Loyalty, sits down with Chris Mills, Vice President of Loyalty & Partnerships...
#556: Creating Winning Value Propositions - Know Your Customer First
02 Jul 2024
Contributed by Lukas
The Wiser Loyalty series podcast is hosted by Aaron Dauphinee and Bill Hanifin from the Wise Marketer Group. They tap into courses from the Loyal...
#555: Marigold's Top Ten Tips to Drive Lifelong Relationships and Greater Returns
27 Jun 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.Most marketers today ...
#554 : Puntos Colombia: Más Que un Programa de Lealtad (Spanish Language Episode)
26 Jun 2024
Contributed by Lukas
This episode of Let's Talk Loyalty is in Spanish.En este episodio conocimos de parte de Mariana Botero, CEO de Puntos Colombia, lo que ...
#553: Adventures in Loyalty Financials – Sharing some good, bad and ugly
25 Jun 2024
Contributed by Lukas
Each month in the Wiser Loyalty series, Loyalty Academy™ senior faculty members Bill Hanifin and Aaron Dauphinee draw a theme based on the...
#552: Meeting Dr Anna Pruska (CEO) and Piotr Kozlowski of Comarch at CUG
20 Jun 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.This episode is very ...
#551: What We Thought We Knew About Retention and Customer Lifetime Value
19 Jun 2024
Contributed by Lukas
Daniel McCarthy is Assistant Professor at Emory University Goizieta School of Business. In this interview, Dan unpacks several deep layers o...
#550: Practice Checking for Sanity to Sustain Your Program
18 Jun 2024
Contributed by Lukas
Each month in the Wiser Loyalty series, Loyalty Academy™ senior faculty members Bill Hanifin and Aaron Dauphinee draw a theme based on the courses ...
#549: WestJet's Loyalty Transformation & Evolution
13 Jun 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.Today’s episode fea...
#548: Inside the Relaunched Carter’s Rewards Program with Kevin Severs
12 Jun 2024
Contributed by Lukas
This episode focuses on the newly relaunched Carter’s Rewards - the loyalty programme of a $3Bn children’s apparel retail business. The ...
#547: Winning the CFO’s Heart in Loyalty Finance
11 Jun 2024
Contributed by Lukas
Last week we kicked off a month-long discussion of Loyalty Financial Modeling with Loyalty Academy™ senior faculty members Bill Hanifin and Aaron Da...
#546: Loyalty TV LIVE with Mastercard - Influencing and Winning Loyalty in an Age of Choice
06 Jun 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.Mastercard recently h...
#545: Loyalty Simplified: Beyond Metrics and Into Meaningful Engagement
05 Jun 2024
Contributed by Lukas
In this insightful episode, we delve into the true essence of customer loyalty with Mark Proctor who is the Head of Loyalty & Retention at B...
#544: Setting Strong Loyalty Financial Foundations
04 Jun 2024
Contributed by Lukas
The Loyalty Academy™ senior faculty members, Bill Hanifin and Aaron Dauphinee, are your hosts for this week’s "Wiser Loyalty" podcast ep...
#543: Langham Hospitality Group Launches "Brilliant by Langham".
30 May 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.The Langham Hospitality Group recent...
#542: Global Loyalty Marketing and Travel Trends with Mastercard
29 May 2024
Contributed by Lukas
Today’s episode of Let's Talk Loyalty is created in partnership with our friends in Mastercard.Our guest today is Kate Mescal-Pevzner, Senior Vice P...
#541: Reward Experiences Made Memorable for Members
28 May 2024
Contributed by Lukas
The Loyalty Academy™ senior faculty members, Bill Hanifin and Aaron Dauphinee, are back from CRMC 2024 to bring you this week’s "Wiser L...
#540: Canadian Automobile Association Shares the Power of Membership Mindset
23 May 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.Today’s interview features a retur...
#539: Exploring Loyalty: Insights from David Slavick of Ascendant Loyalty Marketing
22 May 2024
Contributed by Lukas
David Slavick is Co-Founder and Partner at Ascendant Loyalty Marketing. His interview unpacks a vast array of loyalty discussion points, which flow ea...
#538: Are Micro-redemptions All that and a Bag of Chips?
21 May 2024
Contributed by Lukas
This week’s "Wiser Loyalty" podcast episode has senior faculty members of the Loyalty Academy™, Bill Hanifin and Aaron Dauphinee back to...
#537: Singapore Airlines Launches Kris+ in Australia
16 May 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.Today brings another exciting opport...
#536:Gen-Z Loyalty Unveiled: Exploring VOXI Drop
15 May 2024
Contributed by Lukas
This episode focuses on VOXI Drop – Vodafone UK’s multi-award winning Gen-Z targeted surprise and delight loyalty programme. W...
#535: Attainable Rewards Leads to Retainable Customers
14 May 2024
Contributed by Lukas
This week’s "Wiser Loyalty" podcast episode has senior faculty members of the Loyalty Academy™, Bill Hanifin and Aaron Dauphinee back together aga...
#534: Meet adjoe - Exciting Adtech that Rewards Gaming for Programs and Members Alike
09 May 2024
Contributed by Lukas
This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.Today, we're featuring an innovative...
#533: Culture Drives Innovation - Dan Murphys
08 May 2024
Contributed by Lukas
Today, a conversation unfolds with Diana Sinclair, who holds the role of Senior Loyalty Manager at Dan Murphys. With over 15 years of experience in cl...
#532: A List That is Rather ‘Rewarding’ for Your Members
07 May 2024
Contributed by Lukas
Aaron Dauphinee from the Loyalty Academy’s faculty is flying solo in this week's episode of the "Wiser Loyalty" podcast series while Bill Hanifin is...
#531: Finnair Launches Finnair Plus
02 May 2024
Contributed by Lukas
Today we’re delighted to be meeting Finnair, one of the world’s oldest airlines, founded 1923, which operates a network connecting Europe, North A...
#530: Let's Talk Loyalty - in SPANISH!
01 May 2024
Contributed by Lukas
Today’s episode of Let's Talk Loyalty is perhaps our most exciting announcement to date in terms of our content plans.Alex Saul is today's guest, an...
#529: Some Say it’s [Loyalty] at the Top and That It Helps
30 Apr 2024
Contributed by Lukas
This week's episode of the "Wiser Loyalty" podcast series explores an advisory-led course from the Loyalty Academy™ curriculum, Key Success Factors ...
#528: Royal Automobile Club Victoria Shares Strategies to Drive Member Engagement and Retention
25 Apr 2024
Contributed by Lukas
Today’s episode is available both in audio as “Let’s Talk Loyalty” and on video on www.Loyalty TV. We’re back today in Australia w...
#527: Understanding Loyalty in Europe 2.0
24 Apr 2024
Contributed by Lukas
Today’s Let’s Talk Loyalty podcast talks to three deeply experienced professionals about the whitepaper – Understanding Loyalty in Europe 2.0.Am...
#526: Creating Consistent Digital-led and Human-led Moments Matters
23 Apr 2024
Contributed by Lukas
In this week’s episode of the “Wiser Loyalty” podcast series Bill Hanifin and Aaron Dauphinee offer up their perspective on o...
#525: The Bonus Awards Celebrate Loyalty Excellence in Germany and Beyond
18 Apr 2024
Contributed by Lukas
Today’s episode is available both in audio as “Let’s Talk Loyalty” and on video on www.Loyalty TV. Our guest today, Ulf Gunnar Switalski, is a...
#524: Unlocking Loyalty: Inside Canon Club's Journey with Beth Simpson
17 Apr 2024
Contributed by Lukas
This episode focuses on the new Canon Club Loyalty Programme – for all Canon fans across EMEA. Today it has over 78,000 members, and there are lots ...
#523: Speed of Success by Way of Velocity of Earn
16 Apr 2024
Contributed by Lukas
This week's episode of the "Wiser Loyalty" podcast series explores an advisory-led course from the Loyalty Academy™ curriculum, Key Success Factors ...
#522: Under Armour Shares UA Rewards
11 Apr 2024
Contributed by Lukas
This episode is available in audio format as “Let’s Talk Loyalty” and in video format on www.Loyalty.TV.Today’s conversation features Under Ar...
#521: Unveiling Loyalty Insights with Amanda Cromhout, CEO & Founder of Truth
10 Apr 2024
Contributed by Lukas
Join Carly Neubauer, Co-Founder of Elevate Loyalty, as she dives into a revealing discussion with Amanda Cromhout, the esteemed CEO and Founder of Tru...
#520: Avoid Tears by Properly Utilizing Program Tiers
09 Apr 2024
Contributed by Lukas
Bill Hanifin and Aaron Dauphinee from the Loyalty Academy are back with another episode of the "Wiser Loyalty" podcast series. They continue expl...
#519: Loyalty Lessons ex Starbucks USA – Joy Das Gupta
04 Apr 2024
Contributed by Lukas
Today’s episode is available in audio format as “Let’s Talk Loyalty” and in video format on www.Loyalty.TVToday’s guest has an incredible ca...
#518: Rewarding Financial Wellness: The Evolution of Old Mutual Rewards
03 Apr 2024
Contributed by Lukas
Brett Cameron is the Managing Director of Old Mutual Rewards.Unlike many loyalty programmes, Old Mutual Rewards foc...
#517: The First Key to Success is the Making of Members
02 Apr 2024
Contributed by Lukas
This week's episode of the "Wiser Loyalty" podcast series explores an advisory-led course from the Loyalty Academy™ curriculum, Key Success Factors ...
#516: Meliá Rewards Celebrates It's 30th Anniversary
27 Mar 2024
Contributed by Lukas
Today’s episode is available in both audio and video format, as the "Let's Talk Loyalty" podcast and on www.Loyalty TV. We’re back in the hotel in...
#515: 2024 Consumer Trends Index with Marigold's Wendy Werve
26 Mar 2024
Contributed by Lukas
Today, Let's Talk Loyalty is joined by Wendy Werve, CMO of Marigold, to share her favorite learning from this year’s Consumer Trends Index, which ha...
#514: A New World Order to Categorize Loyalty Business Models
25 Mar 2024
Contributed by Lukas
This "Wiser Loyalty" podcast wraps up discussions during March that guest hosts Bill Hanifin and Aaron Dauphinee had about Loyalty Business Models.Bre...
#513: Cathay Pacific Airways Updates Its Loyalty Positioning and Proposition
20 Mar 2024
Contributed by Lukas
This episode is available in audio as a podcast and in video format on Loyalty TV. Today we learn the latest loyalty and lifestyle propositions f...
#512: What Brits want from Loyalty Programmes 4.0
19 Mar 2024
Contributed by Lukas
The launch of the 4th edition of ‘What Brits want from Loyalty Programmes 4.0’ does not disappoint. This Let’s Talk Loyalty podcast talks t...
#511: Redefining Loyalty Business Models in 2024
18 Mar 2024
Contributed by Lukas
The "Wiser Loyalty" podcast series unpacks the most important things you need to know about the Foundations of Loyalty, grounded in the Loyalty Academ...
#510: Epsilon UK Launches the Epsilon Loyalty Index Research Report
13 Mar 2024
Contributed by Lukas
This episode is available as a podcast on "Let's Talk Loyalty" and in video as www.Loyalty.TV.Today's episode features research from our friends in Ep...
#509 : Strategic Partnerships & Loyalty Manager ANZ Bank
12 Mar 2024
Contributed by Lukas
Join us in this exciting episode as we welcome Aussie Merciadez, the Strategic Partnerships & Loyalty Manager at ANZ Bank, as our special guest. W...
#508: Loyalty Business Models with Control as the Key Criterion
11 Mar 2024
Contributed by Lukas
Aaron Dauphinee from the Loyalty Academy™ flies solo in this week's of the “Wiser Loyalty” podcast series while Bi...
#507: International Women's Day - WiiN Webinar with LTL Hosts
06 Mar 2024
Contributed by Lukas
Today's episode is available in audio on "Let's Talk Loyalty" and in video format on www.Loyalty.TV.March 8th is International Women’s Day around th...
#506: Understanding Loyalty in Europe – Getting to know the Red By Dufry Loyalty Programme
05 Mar 2024
Contributed by Lukas
This episode focuses on the Avolta Loyalty Programme – the global programme of this leading global travel experience player with over 5,500 duty fre...
#505: The Foundations of Loyalty -What the OG’s Had To Say and How That Has Changed
04 Mar 2024
Contributed by Lukas
This week's episode of the "Wiser Loyalty" podcast series explores the most foundational course in The Loyalty Academy curriculum, Introduct...
#504: Moët Hennessy, part of LVMH Shares Clos19 Loyalty Insights
28 Feb 2024
Contributed by Lukas
This episode is available in audio format on "Let's Talk Loyalty" and on Loyalty.TV.Today’s episode, features a loyalty program called Clos19 from t...
#503: Disrupting and Innovating in Airline and Energy Loyalty Programs in New Zealand
27 Feb 2024
Contributed by Lukas
In this episode, we delve into the remarkable journey of Monique Forbes, who worked behind the award-winning Air New Zealand loyalty program. Join us ...
#502: Don't Mind the "Say-Do" Gap, Emotion it
26 Feb 2024
Contributed by Lukas
This week's episode of the "Wiser Loyalty" podcast series ties up the month's focus into select constructs taken from the Psychology of Human Behavior...
#501: MGM Resorts International - Leveraging Loyalty to Win Hearts and Minds
21 Feb 2024
Contributed by Lukas
Today's episode is available as a podcast on "Let's Talk Loyalty" and in video format on www.Loyalty.TV.This episode features another iconic brand - M...
#500: THANK YOU for this Incredible Milestone - Episode 500 - Audience Feedback
20 Feb 2024
Contributed by Lukas
It's the 500th episode of Let's Talk Loyalty and we couldn't be more proud! This episode is a wonderful collection of voices from our audience - some ...
#499:Endowed Progress Effect: Perception [of progress] is Reality
19 Feb 2024
Contributed by Lukas
Senior faculty from the Loyalty Academy™, Bill Hanifin and Aaron Dauphinee, are back to host the latest episode of the "Wiser Loyalty...
#498: Loyalty Connect Global - Join this Loyalty Industry Flagship Event in Dubai
14 Feb 2024
Contributed by Lukas
Today's episode is available in video on www.Loyalty.TV and as a podcast as Let's Talk Loyalty. "Loyalty Connect" is being positioned as the flag...
#497: Grill'd Australia Shares Insights from the Relish Rewards Programme
13 Feb 2024
Contributed by Lukas
Today’s episode features another much-loved Australian brand - this time in the fast casual dining sector.Grill’d opened its doors in 2004, with a...
#496: Get "the Skinny" on Skinner and Operant Conditioning
12 Feb 2024
Contributed by Lukas
Welcome back for the second episode of the "Wiser Loyalty" podcast series, which is hosted by Bill Hanifin and Aaron Dauphinee from the ...
#495: Starbucks Rewards Shares MENA Success (Starbucks is Our Guests FAVORITE Loyalty Program)
07 Feb 2024
Contributed by Lukas
Today’s episode is available as a podcast as "Let's Talk Loyalty" as well as in video form on www.Loyalty.TV.Starbucks is one of the world’s great...
#494 : Exploring Loyalty: The Co-Op's Membership Program with Dean Harris
06 Feb 2024
Contributed by Lukas
This episode focuses on The Co-Op’s membership programme, featuring insights from Dean Harris, the Head of Membership Commercial at The Co...
#493: A Loyalty "Minded" Month Kicks Off with a Little Self Determination
06 Feb 2024
Contributed by Lukas
This episode is our first one in the "Wiser Loyalty" podcast series, hosted by Bill Hanifin and Aaron Dauphinee. Listen to our industry experts discus...
#492: Driving Member Engagement for the Super Retail Group in Australia
01 Feb 2024
Contributed by Lukas
Today’s episode is available on both "Let's Talk Loyalty" and Loyalty TV, where we’re heading to Australia to hear all about driving loyalty with ...
#491: On a Mission to be the World’s Best Loyalty Company: Ellipsis & Co
30 Jan 2024
Contributed by Lukas
In this episode, join us for an insightful conversation with David Parsons, the Co-Founder and CEO of Ellipsis & Co, an Australian-based company s...
#490: Visa Shares Advice and Insights for Successful Co-Brand Card Programs and Partnerships
29 Jan 2024
Contributed by Lukas
Today’s episode is our first with Visa, a hugely important partner for so many of you and your programs. Luigi Marandola is Vice President, Global C...
#489: Omni Hotels and Resorts - Loyalty Insights from a Luxury Brand
25 Jan 2024
Contributed by Lukas
Today’s episode is available in audio format on Let's Talk Loyalty.com and on www.Loyalty TV.Today, we are meeting Josh Belkin, Vice President, Loya...
#488: Award-Winning Loyalty for Cinema Lovers with Club Pathé
24 Jan 2024
Contributed by Lukas
Today’s episode features an award-winning brand in the entertainment industry in The Netherlands.With more than 30 cinemas around the country, Pathé...
#487: Loyalty Research and Insights from Brazil
23 Jan 2024
Contributed by Lukas
Today's conversation is designed to showcase some lessons and learnings from Brazil.My guest is Tatyane Macêdo, Head of Communications at a loyalty c...
Expert Loyalty Insights for 2024 with Bright Insights Consulting (#Ep 486)
20 Jan 2024
Contributed by Lukas
Today’s episode is available in both audio on "Let's Talk Loyalty" and in video format on www.Loyalty TV.Our guest today is both a loyalty expert an...
#485: The Paddock Unveiled: Exploring Oracle Red Bull Racing's Digital Loyalty Program
16 Jan 2024
Contributed by Lukas
This episode focuses on ‘The Paddock’ – the digital loyalty programme of Oracle Red Bull Racing, featuring insights from Elliot W...
#484: Let's Talk Loyalty Launches the Wiser Loyalty Podcast Partnership
15 Jan 2024
Contributed by Lukas
In this episode of Let's Talk Loyalty, we are officially launching our partnership and format for our new Tuesday short shows launching on February 6t...
#483: Flying Blue Going from Strength to Strength
10 Jan 2024
Contributed by Lukas
This episode is available in audio form on "Let's Talk Loyalty" and also on www.Loyalty TV.It has already been a year since we met with Ben Lipsey, Se...
#482: Out of Adversity Comes the Release of Two Loyalty Books, and Both Deserve a Place on Every Desk
10 Jan 2024
Contributed by Lukas
Amanda Cromhout interviews Phil Shelper, Founder & CEO of Loyalty Reward & Co. Phil is the author of Loyalty programs: The...
#481: Co-Brand Cards - Commercial and Complex but Critical to Success
08 Jan 2024
Contributed by Lukas
Today’s episode of LTL which is a masterclass in co-brand cards, the single biggest driver of profits for so many loyalty programs.Nik Laming is an ...
#480: yuu Rewards (Hong Kong) Shares Success with Digital Stamps and Gamification Strategies
04 Jan 2024
Contributed by Lukas
Today’s episode is available in audio format as "Let's Talk Loyalty" and on video as "Loyalty TV".This interview features the latest news about one ...
#479: Breaking News: Announcing Our Latest Guest Host, Carly Neubauer
03 Jan 2024
Contributed by Lukas
This episode of Let's Talk Loyalty features our latest announcement and breaking news for 2024, introducing our new guest host, Carly Neubauer.&nbs...
#478: Welcome to 2024 - Announcing Exciting Plans for Let's Talk Loyalty in 2024.
02 Jan 2024
Contributed by Lukas
Welcome to 2024!As our first episode of the year, we are thrilled to be kicking things off with some really exciting changes which are being announced...
#477: Loyalty Insights from the GCC and MENA Regions
28 Dec 2023
Contributed by Lukas
This is our final episode of Let's Talk Loyalty and Loyalty TV for 2023. Imitation is the sincerest form of flattery, so we are delighted today to be ...
#476: ExxonMobil Egypt Drives Loyalty Market in Downstream Business
27 Dec 2023
Contributed by Lukas
Today’s episode features an interview with a global brand for the first time ever based in Egypt.ExxonMobil Egypt is a well-known co...
#475: Reviewing the Award Winning "MySchool MyVillage MyPlanet" program that connects Transactional and Emotional Loyalty (Short Summary Show)
25 Dec 2023
Contributed by Lukas
In this weeks episode of Let’s talk “a little” loyalty Tom reviews the original podcast where Amanda was joined by Pieter Twine the Genera...
#474: Loyalty in Russia, Russian Loyalty Awards and UAE Loyalty Conference
21 Dec 2023
Contributed by Lukas
Hello and welcome to today’s episode of LTL and Loyalty TV.My guest today really opened my eyes to the massive loyalty market in Russia, including t...
#473: Leading B2B Loyalty Program from Galderma - Supporting Dermatology Professionals in the Growing Aesthetic Market.
19 Dec 2023
Contributed by Lukas
Today’s episode shares the story of a re-launched B2B loyalty program that has been supporting important relationships and growth in the dermatology...
#472: Crypto-Based Rewards - Insights and Inspiration for Travel and Hospitality (Short Summary Show)
18 Dec 2023
Contributed by Lukas
In this weeks episode of Let’s talk “a little” loyalty Tom Peace reviews the original podcast where Paula Thomas was joined by Lenny Moon, CEO o...
#471: Vietnam Airlines Shares Lotusmiles Loyalty Insights
14 Dec 2023
Contributed by Lukas
This episode is also available in video format on www.Loyalty.TV as well as in audio format.Today we are back in Asia, this time in Vietnam to learn a...