The Seasonal Operator: Christmas and the Business of Seasonal Trade
Episodes
Returns Done Right: How Refund Policy Tweaks Can Boost Retail Profits.
14 Nov 2024
Contributed by Lukas
There is one aspect of your e-commerce site that often gets neglected but is critical to the customer experience. This is your returns and exchange ...
How to Get Bank Loans for Your Retail Business: Tips that Secure ‘Yes’
11 Nov 2024
Contributed by Lukas
In this insightful podcast episode, Nicole welcomes back Jo Attard, director of Hart Financial, to share expert advice on securing bank loans for busi...
5 Ways to Source Exclusive Products Locally (Without Bulk Imports)
07 Nov 2024
Contributed by Lukas
Carrying a range of exclusive products is one of the keys to success for any retail store. Many people assume exclusive products means importing con...
Leadership Essentials for Retail Owners: Insights from Shelley Flett
04 Nov 2024
Contributed by Lukas
Shelley Flett is passionate about leadership development and team performance and has built a successful business centred around supporting leaders at...
How Strong Supplier Relationships Can Boost Your Retail Margins
31 Oct 2024
Contributed by Lukas
In this KISS (Keep it Simple Series) episode Nicole looks at why you should work to create strong relationships with your key suppliers and the benefi...
Want to Crush Black Friday Goals?
28 Oct 2024
Contributed by Lukas
In today's episode Nicole looks at a number of techniques you can use to tease and entice your customers to spend with you during your Black Frid...
Competing with the Big Guys
24 Oct 2024
Contributed by Lukas
In this KISS (Keep it Simple Series) episode of the Retail Success Series, Nicole addresses a common challenge many small retail business owners face:...
How Virtual Assistants can help you and your business.
22 Oct 2024
Contributed by Lukas
If you are over-worked and overwhelmed then you probably need support. One option is a virtual assistant. In today's podcast Nicole interview...
3 Winning Techniques to Boost your Retail Sales
17 Oct 2024
Contributed by Lukas
In this KISS (Keep it Simple Series) short episode Nicole looks at 3 things you can with very little effort or cost to maximise the returns both now, ...
Email Like a Pro: Simple Routines to get Consistent with Emails
14 Oct 2024
Contributed by Lukas
Time and again you've heard sending regular emails is a great marketing strategy for your business - but you still haven't found a way to ma...
Grow your Email List with Ease
10 Oct 2024
Contributed by Lukas
In today's KISS (Keep it Simple Series) episode Nicole looks at an easy way to encourage people who have purchased in your store to join your ema...
Cash Flow Management Tips - Interview with Jo Attard from Heart Financial
08 Oct 2024
Contributed by Lukas
In today's episode Nicole is joined by Jo Attard, Founder and Finance Advisor at Heart Financial. Jo is a leader in finance broking and works d...
How to Re-Engage People on your Database
03 Oct 2024
Contributed by Lukas
You work hard to build up your database, and there is nothing worse than taking people off and seeing your subscriber numbers drop. But sometimes th...
One Thing to do to Prepare for the Selling Season
30 Sep 2024
Contributed by Lukas
The 4th quarter is for most retailers, their busiest quarter of the year. There are far more people looking to buy - which means more traffic to you...
One Social Post to Schedule Every Month.
26 Sep 2024
Contributed by Lukas
In this KISS (Keep it Simple Series) episode Nicole shares the one post you really should be adding to your socials at least once a month if you are w...
3 Ways to Grow your Business through Business Collaborations.
24 Sep 2024
Contributed by Lukas
Businesses should not act like islands. Finding business connections, and working together with these businesses to all reach more potential clients, ...
Business Tools to Increase Sales - Manychat
19 Sep 2024
Contributed by Lukas
In today's KISS (Keep it Simple Series) I explain why the app Manychat has become one of my favourite tools to move potential clients from Instag...
Cashflow Management Tips - The Buying Process
16 Sep 2024
Contributed by Lukas
In part 2 of our Cashflow series Nicole looks at what is likely to be your biggest expense in the business, stock, and what you actions you can take t...
KISS Series: To Survey or not to Survey your Customers.
12 Sep 2024
Contributed by Lukas
Do you ever use quiz or survey tools on Instagram Stories? Have you created a full survey for your customers? In this KISS episode (Keep it Simple...
Improve Cashflow through your Sales Channels
09 Sep 2024
Contributed by Lukas
In this episode Nicole looks at ways you can improve cashflow, focusing on the sales side of the business. This discussion is not about running prom...
KISS episode: Why defining your Ideal Customer will help grow your business.
05 Sep 2024
Contributed by Lukas
Customer Avatar, or Buyer Avatar or even just Ideal Customer. Marketers talk about this concept all the time. As a busy business owner is it reall...
Product Knowledge is key to increasing AOV
02 Sep 2024
Contributed by Lukas
Selling techniques are important to every retail business. Investing in your team so they can actually sell (rather than simply being check out oper...
KISS Episode: Sell Stock before it even Arrives
29 Aug 2024
Contributed by Lukas
Today's KISS (Keep it Simple Series) episode is all about how you promote items that are arriving soon into store.Do you have a "Coming Soon...
Help your Store Shine Bright For Christmas.
26 Aug 2024
Contributed by Lukas
Do you decorate your store for the Festive season, or is it just another over-whelming job on your to-do list?In today's episode I share some of ...
KISS Tip: Don't Loose your Easiest Customer Leads
22 Aug 2024
Contributed by Lukas
Each week we share a short KISS Tip (Keep it Simple Session) with a tip that you can implement into your business with ease.Today's focus is cust...
Retail Success Re-Defined!
19 Aug 2024
Contributed by Lukas
Retail business owners, are you always comparing yourself to other businesses, or measuring your success based on your gross profit? Let's get r...
KISS Tip: Do you have the Wow Factor?
16 Aug 2024
Contributed by Lukas
Today we introduce our KISS (Keep it Simple Series) Tip. Each KISS podcast is designed to be short with a focused tip that is easy to implement in y...
Let me introduce myself.
16 Aug 2024
Contributed by Lukas
In this brief episode I want to share a little about my business background and my thoughts on what I want to share with you in this series. It&apos...