The Uncharted Veterinary Podcast
Episodes
UVP 019: When Doctors Can Break the Rules (But Techs Can't)
22 May 2019
Contributed by Lukas
In this episode, Dr. Andy Roark and the one-and-only Stephanie Goss tackle a question from the mail bag: "Why is it okay for vets to break the rules w...
UVP 018: New Manager Mutiny
15 May 2019
Contributed by Lukas
Dr. Andy Roark and practice management oracle Stephanie Goss sit down to answer an email from our mail bag. Our writer has a new manager in her practi...
UVP 017: First Job Survival Guide for Veterinarians
08 May 2019
Contributed by Lukas
Dr. Andy Roark and Stephanie Goss break down the specific challenges veterinarians face in their first job, and how to overcome them. If you know some...
BONUS: Uncharted 2019 Conference Recap
05 May 2019
Contributed by Lukas
Uncharted Veterinary Conference happened in Greenville SC last week and it was absolutely incredible. Seriously... it was so awesome that we have take...
UVP 016: BETRAYAL! When Techs Leave for Another Practice
01 May 2019
Contributed by Lukas
Dr. Andy Roark and Stephanie Goss discuss the case of a technician leaving after years of working in a practice. The duo talks about feelings of resen...
UVP 015: Why Can't We Just Ask For Help?
24 Apr 2019
Contributed by Lukas
This week, Andy talks about his heroic experience overcoming a rollerskating accident, and Stephanie thoroughly enjoys mocking him. Then the duo discu...
UVP 014: You're My Favorite Mistake - Playing Favorites In Practice
17 Apr 2019
Contributed by Lukas
Dr. Andy Roark and Practice Management Goddess Stephanie Goss talk about vets that have favorite techs, managers that have favorite doctors, and pract...
UVP 013: My Momma Told Me You Better Shop Around - Dealing with Price Shoppers
10 Apr 2019
Contributed by Lukas
Dr. Andy Roark and practice management goddess Stephanie Goss talk money and price shopping in veterinary medicine. Stephanie talks about how the defi...
UVP 012: Sorry We're Running Behind... Again
03 Apr 2019
Contributed by Lukas
Dr. Andy Roark and the veterinary practice management goddess Stephanie Goss talk about vet clinics that run behind, why this happens, and what clinic...
UVP 011: People Keep Changing Our Prices
27 Mar 2019
Contributed by Lukas
Are your clinic prices set in stone, or do your vets and techs treat them like flexible guidelines? People changing the prices in vet clinics is a reg...
UVP 010: Can I Talk to You When You Get a Minute?
20 Mar 2019
Contributed by Lukas
The Uncharted April Conference is SOLD OUT! But you can still get in on the action if you join the online community now. Check it out at www.uncharte...
UVP 009: The Vet Down The Road Is Cheaper
13 Mar 2019
Contributed by Lukas
We have a new email address! Let us know how we're doing (after writing us a review on iTunes, por favor), tell us how we could be better, and/or ask ...
UVP 008: Joy and Happiness In Vet Med
06 Mar 2019
Contributed by Lukas
Joy and Happiness in Vet Med is an excerpt from a keynote lecture by Dr. Andy Roark. Too often in veterinary medicine, we are led to believe we should...
UVP 007: "Love is a Battle Field" Front Vs Back
27 Feb 2019
Contributed by Lukas
In this episode, Dr. Andy Roark and Stephanie Goss talk about why the veterinary front staff and the back staff go to war, what's good about these con...
BONUS: Uncharted Conference Companion - April 2019
23 Feb 2019
Contributed by Lukas
Uncharted Conference Companion - The April 2019 Uncharted Conference is right around the corner! This bonus episode of the podcast has EVERYTHING you ...
UVP 006: "Stop Doing That!" How To Give Feedback
20 Feb 2019
Contributed by Lukas
Andy & Stephanie team up with "The Administrator" Mike Falconer to discuss one of the most vital skills anyone working in veterinary medicine can ...
UVP 005: My Boss Eye Rolls at Life Balance SO HARD
13 Feb 2019
Contributed by Lukas
"What do you do when your boss eye rolls whenever you bring up life balance? His pupils honestly disappear into the back of his head." Most of us un...
UVP 004: How To Coach Your Veterinary Team
06 Feb 2019
Contributed by Lukas
Have you ever worked with someone who has habits that are holding them and your practice back? Maybe someone who even recognizes they have a weakness ...
UVP 003: You Should Be Proud
30 Jan 2019
Contributed by Lukas
This episode is a reading of the article by Dr. Andy Roark titled "You Should Be Proud," which can be found on www.drandyroark.com If you work in vet...
UVP 002: Why Are You So Special?
23 Jan 2019
Contributed by Lukas
Is your vet practice special? Is it really? Why would anyone come to your clinic instead of the 4 others ones that are within 5 miles of you? That's w...
UVP 001: Coach Or Move On
23 Jan 2019
Contributed by Lukas
When should you double down on investing your time and energy to help someone making mistakes in practice, and when should you let them go from the pr...
The Uncharted Veterinary Podcast Is Coming!
17 Jan 2019
Contributed by Lukas
The Uncharted Veterinary Podcast is Coming THIS SUNDAY! If you are a veterinary business, marketing, or management nerd then this is the podcast for ...