Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)
Episodes
679 Dawn Sizer's Secrets to MSP Success
11 Jul 2024
Contributed by Lukas
Dawn Sizer, CEO of Third Element Consulting, joins Uncle Marv to discuss the success of her MSP business. She attributes their success to working clos...
678 The Evolution of RMM: NinjaOne
09 Jul 2024
Contributed by Lukas
Joe Lohmeier, NinjaOne's new channel chief, joins the IT Business Podcast to discuss the company's recent developments and growth. NinjaOne, formerly ...
677 Streamline Vendor Management and MSP Marketing with XAmplify
08 Jul 2024
Contributed by Lukas
Sudhir Nambiar, co-founder and CEO of XAmplify, introduces their marketing automation platform tailored for MSPs and IT service providers. The platfor...
676 Transforming Customer Support with Symoda
08 Jul 2024
Contributed by Lukas
Wayne Creamer, founder and CEO of Symoda, returns to the IT Business Podcast to discuss the evolution of their customer-centric communication platform...
675 NodeWare: Patch Management Made Easy
03 Jul 2024
Contributed by Lukas
Uncle Marv and Matt Koenig catch up after a missed meeting at IT Nation Secure. They discuss NodeWare's continuous vulnerability management solution a...
674 Boost Your MSP's Efficiency with Strety
01 Jul 2024
Contributed by Lukas
Larry Garcia introduces Strety as a Business Operating System Software (BOSS) designed to help companies improve operational efficiency. The tool focu...
673 CheckRed: Revolutionizing Cloud Security for MSPs
01 Jul 2024
Contributed by Lukas
Patrick Clawson introduces CheckRed Security as a comprehensive cloud security SaaS solution that covers both cybersecurity and compliance aspects. Th...
672 Automating System Hardening: Senteon
01 Jul 2024
Contributed by Lukas
Uncle Marv interviews Zach Kromkowski from Senteon, a cybersecurity company participating in the IT Nation Pitch It Accelerator program. Senteon provi...
671 Revolutionizing MSP Contracts: Monjur
01 Jul 2024
Contributed by Lukas
Robert J. Scott, co-founder of Monjur, returns to the IT Business Podcast to discuss their contracts-as-a-service platform for IT managed service prov...
670 LionGuard's CEO Michelle Accardi
27 Jun 2024
Contributed by Lukas
Uncle Marv sits down with Michelle Accardi, CEO of LionGard, to explore the latest advancements in MSP technology and the exciting developments at Lio...
669 IT Nation Secure, Pax8Beyond & Swag
27 Jun 2024
Contributed by Lukas
Uncle Marv recaps his recent attendance at multiple tech conferences, focusing on IT Nation Secure and PAX 8 Beyond. He highlights key announcements f...
668 The Future of Cybersecurity: Todyl's Darrin Swan
26 Jun 2024
Contributed by Lukas
Uncle Marv welcomes Darrin Swan with Todyl to discuss the company's comprehensive cybersecurity platform designed for SMBs and MSPs. Darrein explains ...
667 The Future of IT: Cloud, AI, and Beyond
25 Jun 2024
Contributed by Lukas
Simon Green, a veteran in the IT industry, joins Uncle Marv to discuss his extensive career and the changing landscape of technology. With over 25 yea...
666 Mastering Managed Services: Insights from Rex Frank
25 Jun 2024
Contributed by Lukas
Rex Frank, a veteran in the managed services industry, shares his journey from working at a break-fix company to becoming a leader in managed services...
665 Leadership Lessons from Nancy Henriquez
25 Jun 2024
Contributed by Lukas
Nancy Henriquez, an IT veteran with more than two decades of experience, joins Uncle Marv to discuss her career trajectory and the lessons she's learn...
664 Reduce Energy Costs with PC PowerSave
24 Jun 2024
Contributed by Lukas
Uncle Marv sits down with Daniel Ellis, the CEO and founder of PC PowerSave, to discuss the innovative software solution designed to reduce energy con...
663 DefensX: Secure Browsing Made Easy
24 Jun 2024
Contributed by Lukas
Introduction:Uncle Marv introduces the episode and the guest, Dave Maik from Defense X.Defense X is a cybersecurity company that participated in the I...
662 Streamline Microsoft CSP Billing with Xeneth
24 Jun 2024
Contributed by Lukas
Cameron McFie introduces Xeneth's flagship product, MSPlus, which provides billing automation solutions for managed service providers. The software fo...
661 Innovative Cyber Insurance Solutions with SeedPod Cyber
24 Jun 2024
Contributed by Lukas
Uncle Marv sits down with Doug Kreitzberg, the founder and CEO of SeedPod Cyber, to explore the intricacies of cyber insurance tailored for managed se...
660 Growing a Successful IT Business: Matt Forman
20 Jun 2024
Contributed by Lukas
Uncle Marv kicks off the show by recounting his travel woes from the previous week, which prevented him from recording the live show. He then introduc...
659 SuperOps Joins Pax8 Marketplace: Empowering MSPs with VisionX
19 Jun 2024
Contributed by Lukas
Juan Fernandez, the Global Channel Chief of SuperOps, shares exciting announcements and insights from the Pax8Beyond event in Denver. He reveals that ...
658 Josh Liberman's Conference Insights; From Pax8Beyond
19 Jun 2024
Contributed by Lukas
Josh Liberman, a veteran conference-goer, shares his insights from attending the Pax8 Beyond conference. He commends the impressive logistical executi...
657 Malwarebytes Unveils ThreatDown: Enterprise-Class SMB Security Solution
19 Jun 2024
Contributed by Lukas
Brian Kane, representing Malwarebytes, joins the podcast to discuss the company's new product line, ThreatDown, which replaces their previous business...
655 Ken Patterson's Vision: Building a True MSP Community at Todyl
18 Jun 2024
Contributed by Lukas
In this insightful episode, Ken Patterson, formerly of Pax8, joins Uncle Marv to discuss his new role at Todyl and his vision for building a true comm...
654 PAX 8 Beyond: Tim Golden Highlights Compliance Scorecard Version 5.0
18 Jun 2024
Contributed by Lukas
Tim Golden, co-founder of Compliance Scorecard, joins Uncle Marv to discuss the latest version 5.0 release of their governance-as-a-service platform. ...
656 Michelle Ragusa-McBain: SonicWALL's Globetrotting Channel Chief
18 Jun 2024
Contributed by Lukas
Michelle Ragusa-McBain, Global Channel Chief at SonicWALL, joins Uncle Marv at PAX 8 Beyond 24 to discuss the company's recent developments and partne...
653 Threat Captain: Bridging the Gap Between Cybersecurity and Financial Risk
17 Jun 2024
Contributed by Lukas
Episode Sponsor: Thread (www.getthread.com)=== Adam Anderson, co-founder of Threat Captain, joins the podcast to discuss his company's mission and it...
651 Overcoming MSP Security Sales Challenges with HighGround.io
17 Jun 2024
Contributed by Lukas
Episode Sponsor: Thread (www.getthread.com)=== Mark Lamb, the founder and CEO of HighGround.io, joins the podcast to discuss his cybersecurity platfo...
652 Infima: Automated Security Awareness Training for MSPs
17 Jun 2024
Contributed by Lukas
Episode Sponsor: Thread (www.getthread.com)=== Larry Meador, the Channel Chief at Infima, joins the IT Business Podcast to discuss Infima's cybersecu...
649 Aportio: The AI-Powered Email and Alert Management Game-Changer for MSPs
17 Jun 2024
Contributed by Lukas
Episode Sponsor: Thread (www.getthread.com)=== Aportio Technologies is an IT service management startup that offers an AI-powered email and alert man...
648 IT Nation 2024: Jeff Bishop Shares ASIO Integration Updates
17 Jun 2024
Contributed by Lukas
Jeff provides an update on the progress of integrating ConnectWise products into the ASIO unified platform. The next wave involves bringing the PSA, C...
650 ComplianceAid: Streamlining Compliance Documentation
17 Jun 2024
Contributed by Lukas
Episode Sponsor: Thread (www.getthread.com)=== ComplianceAid is an AI-driven, multilingual cybersecurity compliance platform designed to assist MSPs ...
647 IT Nation Secure: Matt Lee & Bobby Jacobs
14 Jun 2024
Contributed by Lukas
Matt Lee, known as the "most ethical hacker," joins the podcast to discuss the latest trends in cybersecurity. He shares insights on passwordless auth...
646 IT Nation Supports K9 for Warriors
08 Jun 2024
Contributed by Lukas
Tim, a combat veteran who has served four tours and spent over five years in war zones, discusses how K9 for Warriors has transformed his life by pair...
645 Gregg Lalle - IT Nation's New General Manager
08 Jun 2024
Contributed by Lukas
Gregg Lalle recently transitioned from leading the international sales teams at ConnectWise to becoming the General Manager of IT Nation. In this role...
644 The Secret Sauce of IT Nation Evolve Peer Groups
08 Jun 2024
Contributed by Lukas
Andre Gilmore leads the IT Nation Evolve peer groups (formerly HTG peer groups acquired by ConnectWise in 2018) aimed at accelerating the growth of MS...
643 Peter Kujawa on Boosting MSP Profitability: Insights from IT Nation Secure
07 Jun 2024
Contributed by Lukas
Uncle Marv kicks off the episode by introducing Peter Kujawa from Service Leadership, a ConnectWise company that benchmarks MSPs and other tech servic...
642 Raffael Marty on MSP Cybersecurity: Insights from IT Nation Secure
07 Jun 2024
Contributed by Lukas
Hey folks, Uncle Marv here, coming to you live from IT Nation Secure in Orlando, Florida! In this episode, I had the pleasure of chatting with Raffael...
641 MSP Success Story: Unbound Digital
06 Jun 2024
Contributed by Lukas
The episode kicks off with Uncle Marv providing updates on his recent trip to IT Nation Secure and the new podcast sponsor, TruGrid. He then welcomes ...
640 Interviews from Tampa - SuperOps Super Summit
01 Jun 2024
Contributed by Lukas
Uncle Marv here with the scoop from the SuperOps Super Summit. This was a tweener episode, recorded between conferences to give you the inside scoop. ...
639 ASCII Celebrates 40 Years
30 May 2024
Contributed by Lukas
ASCII was founded in the early 1980s when Alan Weinberger recognized that independent computer dealers and service providers were the smartest people ...
638 Defining Your Ideal Client for Effective MSP Marketing
30 May 2024
Contributed by Lukas
Revisiting Strategic Marketing PlanningWe kick things off by revisiting the concept of having a strategic marketing plan before executing tactics. Tim...
637 Pax8 Beyond 2024 Preview with Rob Rae
24 May 2024
Contributed by Lukas
Catching Up with Rob RaeRob reflects on his first year at Pax8, describing the experience as intense but rewarding. He's impressed by the company's co...
636 Florida Man Tech Stories
23 May 2024
Contributed by Lukas
N-able RMM RantFor two straight days, my RMM provider N-Able has been experiencing an SSO issue, preventing me from logging in or properly accessing c...
635 Kaseya's Nadir Merchant - Cooper, Copilot and More
17 May 2024
Contributed by Lukas
Nadir explains that his primary focus is understanding customer needs and ensuring that Kaseya's product roadmaps address those needs. He emphasizes t...
634 Uncle Marv Visits Kaseya - Leaves Without Incident
17 May 2024
Contributed by Lukas
Marv explains that Kaseya had been inviting him to visit their offices for several months, and he finally accepted their invitation. He clarifies that...
633 Time is a Precious Resource
16 May 2024
Contributed by Lukas
Cable Testing Tools RantUncle Marv expresses his frustration with a managed service provider who used a basic continuity tester for cable runs, leadin...
632 Consistent MSP Marketing with Paul Green
14 May 2024
Contributed by Lukas
Paul identifies two major mistakes: not doing enough marketing and doing it sporadically. He explains that many MSPs start as technicians who get an "...
631 Brook Lee Joins ScalePad as Director of Channel Development
10 May 2024
Contributed by Lukas
Brook explains that the Director of Channel Development position at ScalePad was an opportunity she couldn't turn down, given the company's leadership...
630 I Almost Got Sued as an MSP (And How I Avoided It)
09 May 2024
Contributed by Lukas
Uncle Marv and Bradley Gross begin by discussing a recent lawsuit where an MSP was sued by a law firm client for $1 million due to a breach. They note...
629 Effective MSP Marketing with Taher Hamid
09 May 2024
Contributed by Lukas
Taher shares that one of the biggest mistakes MSPs make is trying to skip straight to lead generation without first building a strong inbound marketin...
628 Marketing Trends for MSPs (Insights from Matt Rodela)
08 May 2024
Contributed by Lukas
Matt Rodela, Chief Executive Officer of Tech Marketing Engine, joins me today to discuss the common mistakes he sees MSPs making with their marketing ...
627 Parallels: Remote Access Solutions
05 May 2024
Contributed by Lukas
We start by discussing Parallels' core product, which still enables running Windows on Mac, but has expanded to support a variety of operating systems...
626 Kaseya Connect & Troubleshooting Wi-Fi
02 May 2024
Contributed by Lukas
The show begins with a commercial for the NetAlly EtherScope NXG, a network analyzer that supports Wi-Fi 6 and 6E. Uncle Marv then introduces the epis...
625 PitchIT 2024 Starts Now
02 May 2024
Contributed by Lukas
Sean Lardo, the program manager for Pitch It, shares that this year's application process saw a record number of submissions, with a diverse group of ...
624 Navigating the Hybrid Work Revolution - Beyond Traditional VPNs
01 May 2024
Contributed by Lukas
The conversation begins with a discussion on the lasting impact of the COVID-19 pandemic on the workforce. According to a survey conducted by Parallel...
623 Mastering Marketing for MSP Growth: Strategies, Challenges, and Metrics with Dave Scott
25 Apr 2024
Contributed by Lukas
Uncle Marv kicks off the episode by sharing a story about using his NetAlly EtherScope network tester to troubleshoot a client's fiber internet connec...
622 The Pumpkin Plan for Managed Service Providers
24 Apr 2024
Contributed by Lukas
Sean and Dave share the backstory behind writing "The Pumpkin Plan for MSPs." They explain how their personal experiences and mistakes in the industry...
621 Transform Your Profitability with StackTracker
22 Apr 2024
Contributed by Lukas
Introducing Stack Tracker for MSPsColin Knox explains that StackTracker goes beyond just mapping an MSP's technology stack. It focuses on the reseller...
620 Profit First for MSPs: How Lori Hardtke Found Financial Clarity
19 Apr 2024
Contributed by Lukas
Lori Hardtke is a solo MSP owner who has been in the IT industry for many years, working in various roles such as IT manager at large companies like M...
619 Channel Pro Live & Swag Report
18 Apr 2024
Contributed by Lukas
Uncle Marv's recap of the Channel Pro Live eventUncle Marv starts by discussing his recent trip to Channel Pro Live in Orlando, Florida. He shares his...
618 Strategic Marketing for MSPs
17 Apr 2024
Contributed by Lukas
Uncle Marv and Tim Fitzpatrick dive into the challenges many MSPs face when it comes to marketing their businesses. Tim explains that the first step i...
617 Help Desk Best Practices with Coach and Brook
12 Apr 2024
Contributed by Lukas
Strap in for a strategic deep dive into the world of help desk management, where I reveal how transitioning to a specialized team structure can turn y...
616 ConnectWise RPA: AI Integration Mastery
04 Apr 2024
Contributed by Lukas
Join the revolution of IT as we chat with Jeff Bishop from ConnectWise, who lifts the veil on the future of automation and AI. Our conversation takes ...
615 Celebrating 40 Years of ASCII
27 Mar 2024
Contributed by Lukas
The episode begins with Uncle Marv introducing the "star-studded crew" of guests, including Jerry Koutavas, the president of ASCII, Jessie Devine, the...
614 Community: MSP Unplugged
21 Mar 2024
Contributed by Lukas
When Paco LeBron and Rick Smith from MSP Unplugged drop by, you know you're in for some real talk about the tech industry's heartbeat—community and ...
613 Mastering Your Business Exit Strategy
20 Mar 2024
Contributed by Lukas
Planning for Business Exit and ProfitUnlock the secrets to a profitable business exit with Rayanne Buchianico in a conversation that will leave you wi...
612 Setting Up Your MSP for Financial Success
20 Mar 2024
Contributed by Lukas
MSP Money Management TipsIn this insightful episode, Rayanne Buchianico emphasizes the significance of implementing an accounting system from the star...
611 MSP Money Strategies for Success
19 Mar 2024
Contributed by Lukas
MSP Financial Tips for SuccessThis week, I'm joined by Raffi Jamgotchian, a masterful MSP who's carved out a niche in safeguarding financial firms. Ra...
610 Billing Tip: Bill for Everything
16 Mar 2024
Contributed by Lukas
Uncle Marv talks about the concept of billing for every aspect of service provision, highlighting the need to include travel expenses, phone consultat...
609 Practical Tips for Cash Flow Management
14 Mar 2024
Contributed by Lukas
In this episode of the IT Business podcast, Uncle Marv discusses cash flow management with Heather Zeitzwolfe, a CPA and profit strategist. They delve...
608 Billing Tip: Devil in the Details
09 Mar 2024
Contributed by Lukas
Join me as I share insights gained from my attorney clients to help you enhance your billing practices and cash flow. Listen in as I recount a pivotal...
607 Star Studded Super Show Special
07 Mar 2024
Contributed by Lukas
Our latest episode welcomes a panel brimming with influential voices, including Juan Fernandez from SuperOps, Uncle Marv of the IT Business Podcast, P...
606 Cork Inc.: The Cyber Warranty Solution for MSPs
06 Mar 2024
Contributed by Lukas
Navigating Cyber Coverage: Cork's Warranty vs. Traditional InsuranceNick Wolf introduces Cork Inc., a cyber warranty solution for MSPs to resell to th...
605 Inside the National Society of IT Service Providers
05 Mar 2024
Contributed by Lukas
In this episode, Uncle Marv introduces the topic of the NSITSP, highlighting the necessity for IT service providers to have a voice in shaping industr...
604 Uncle Marv Live
29 Feb 2024
Contributed by Lukas
Join me as I unpack the latest in IT business strategies and the sheer hilarity of the Florida Man Games. Listen in as I share the surprising turn of ...
603 Community and Peer Groups with Amy Babinchak
28 Feb 2024
Contributed by Lukas
Ever wondered what it's like to navigate the twists and turns of the ever-evolving IT landscape while building a supportive community? Join us as we s...
Florida Man Games and Diversity
24 Feb 2024
Contributed by Lukas
Uncle Marv kicks off the episode by highlighting the eccentric Florida Man Games, where participants engage in unique and wild competitions. The event...
601 Community: All Things MSP
22 Feb 2024
Contributed by Lukas
The episode kicked off with a focus on the current cybersecurity landscape, particularly the Screen Connect issue and ConnectWise's response. Timely a...
600 The Junior Chronicles and Smart Coffee
17 Feb 2024
Contributed by Lukas
You're invited to crack the code on our in-house lexicon for the various 'juniors' making waves in the field. (00:09) IT Business Podcast Episode Glo...
599 Be a Better Leader
15 Feb 2024
Contributed by Lukas
Importance of Effective Communication in BusinessListen in as we unravel the complex layers of communication and conflict resolution that IT professio...
598 Mastering Assertive Leadership: A Deep Dive with Karen Knab
11 Feb 2024
Contributed by Lukas
Leadership Styles and Effective CommunicationTune in as we revisit the four predominant leadership styles – aggressive, passive, passive-aggressive,...
597 Mastering Communication and Leadership with Karen Knab
10 Feb 2024
Contributed by Lukas
The road to successful leadership is paved with exceptional communication skills, and this episode lays out the map. We break down the science behind ...
596 Community - IT Business Owners Group
08 Feb 2024
Contributed by Lukas
Join me as I reconnect with Scott Sanders, founder of the IT Business Owners Group, to explore the thriving community he's built for IT professionals....
595 Decoding the SonicWall Acquisition of Solutions Granted
01 Feb 2024
Contributed by Lukas
This episode peels back the layers, revealing how Sonic Wall's recent business moves are reshaping the landscape for MSPs. Michael Creen, a seasoned p...
594 Supercharge Your IT Business with SuperOps
25 Jan 2024
Contributed by Lukas
We're not just talking tech—we're talking revolution.Juan, taking us through his evolution from an MSP owner to a pivotal role at SuperOps, shares h...
593 Cultivating Super Fans with Brittany Hodak
23 Jan 2024
Contributed by Lukas
In the world of IT, customer experience often plays second fiddle to technical expertise. However, Brittany challenges this notion, emphasizing that e...
592 AI-as-a-Service with Jimmy Hatzell
18 Jan 2024
Contributed by Lukas
Jimmy brings an entrepreneurial flair to the table, sharing the fire that drives him and the meticulous process behind preparing a revolutionary produ...
591 Behind the Mic with Kelsey
17 Jan 2024
Contributed by Lukas
Kelsey was mistakenly nominated as the 'best guest' on a podcast she had never been on. Kelsey's career journey is anything but ordinary, and we unrav...
590 Motivate Your Team with Crewhu
11 Jan 2024
Contributed by Lukas
I chat with Steven Spiegel from CrewHu about the importance of employee and client recognition in scaling a business effectively. The conversation a...
589 Let's Get It Started
04 Jan 2024
Contributed by Lukas
Join us as we discuss the critical role of networking for MSPs. We explore the essentials of both physical and wireless network infrastructures and th...
588 Uncle Marv's 2023 Holiday Podcast
21 Dec 2023
Contributed by Lukas
The show is filled with lighthearted conversations, well-wishes, and updates on the personal and professional lives of the guests. They discuss the ch...
587 Hawaii Leaders Circle: A Unique Experience for IT Professionals
20 Dec 2023
Contributed by Lukas
Scheduled for January 16-18 in the beautiful Honolulu, Hawaii, this conference intertwines local culture and activities to redefine the conventional b...
586 Changing the MSP Business Game wtih SuperOps.ai
18 Dec 2023
Contributed by Lukas
We unravel the inspirations behind the conception of this unique summit - one that's designed to empower you with strategic education, enabling you to...
Rockin' the IT Industry: A Conversation with Pia aiDesk
14 Dec 2023
Contributed by Lukas
Our conversation takes an exciting turn as we express our shared love for music. From Joe's experiences in rock bands to Brook's diverse music taste, ...
584 Understanding the Profit First System with Shannon Simmons
07 Dec 2023
Contributed by Lukas
Prepare yourself to be introduced to an innovative approach that will help you maximize your profits while simplifying your decision-making process. W...
Introducing the 2023 MSP Technology Map
05 Dec 2023
Contributed by Lukas
The map is a comprehensive resource that visually categorizes industry vendors by product specialty, providing a quick glimpse into the vast marketpla...
The Art of Pitching and Cybersecurity with Matthew Koenig
01 Dec 2023
Contributed by Lukas
Strap yourselves in as we take a wild ride with our guest Matthew Koenig, a finalist in this year's PitchIT Contest by ConnectWise. Matthew shares hi...
581: IoT's Impact on IT Professionals
30 Nov 2023
Contributed by Lukas
Our conversation will explore how IoT devices are reshaping the landscape of network security, forcing IT professionals to evolve from mere security g...
580: The Power of the Profit First System
28 Nov 2023
Contributed by Lukas
Join us as we discuss the book "Profit First" by Mike Michalowicz with special guest, Shannon Simmons. Shannon is the founder and CEO of Fit For Profi...