The Modern Hotelier
Episodes
#61: Graduate Hotels, Chip Rogers Resigns, Jobs Report, Spring Travel, and Mahomes/Kelce Restaurant
26 Mar 2024
Contributed by Lukas
In this episode, the hosts, Steve Carran and David Millili, along with producer Jon Bumhoffer, bring a new segment called "Hospitality Hot Takes" wher...
#60: Advancing Women in Hospitality | with Rachel Humphrey
19 Mar 2024
Contributed by Lukas
Rachel Humphrey is a trailblazer in the hospitality industry, dedicated to advancing women in leadership roles. She is the Founder of the Women in Hos...
#59: Strategies For Being Fearless in Hospitality | with Mercedes Blanco
12 Mar 2024
Contributed by Lukas
Mercedes Blanco is a Corporate Leader Executive in Global Travel & Hospitality with a solid record in International Sales and Marketing Strategies...
#58: Inspiring Women in Hospitality to Pursue, Navigate and Nurture Their Careers | with Emily Goldfischer
05 Mar 2024
Contributed by Lukas
Emily Goldfischer is a London-based travel, food and culture reporter who founded and serves as Editor-in-Chief of Hertelier, an online platform for w...
#57: The DNA of Travel: Advocacy, Technology, & Trends | with Stuart Greif
27 Feb 2024
Contributed by Lukas
Stuart Greif is a Global Travel and Hospitality Chief Executive Officer, Board Member, Advisor, Thought Leader, Speaker, Mentor and Investor. At Forbe...
#56: Enhancing Experiences Through Thoughtful Design | with Virginia Toledo
14 Dec 2023
Contributed by Lukas
Born and raised in 1980s Brooklyn, Virginia Toledo took inspiration from abandoned buildings and her contractor father to launch a career in interior ...
#55: A Lifetime of Education | with Peter Ricci
07 Dec 2023
Contributed by Lukas
Peter Ricci is the Clinical Associate Professor and Director of the Hospitality & Tourism Management Program at Florida Atlantic University. His e...
#54: A Career of Storytelling | with Kevin Osterhaus
30 Nov 2023
Contributed by Lukas
Kevin Osterhaus is a storytelling expert with a wealth of experience working with renowned hotel groups such as The Standard, Bunkhouse, and Graduate ...
#53: Author Series: "Speak Up Culture" | with Stephen Shedletzky
16 Nov 2023
Contributed by Lukas
Stephen Shedletzky —or “Shed” to his friends— helps leaders make it safe and worth it for people to speak up. He supports humble leaders—tho...
#52: Author Series: "Indie Hotel" | with Jeremy Wells
09 Nov 2023
Contributed by Lukas
Jeremy Wells is the owner and partner of Ozarker Lodge, an independent hotel in Branson, Missouri. He is also a partner at Longitude, a hospitality br...
#51: Author Series: "Show Up" | with Anthony Melchiorri
09 Nov 2023
Contributed by Lukas
Anthony Melchiorri is the creator and host of Hotel Impossible, President of Argeo Hospitality, co-host of the No Vacancy Podcast, keynote speaker, an...
#50: Diversity, Regenerative Tourism, & Global Hospitality | with Aradhana Khowala
02 Nov 2023
Contributed by Lukas
Aradhana Khowala is a global expert and one of the most influential leaders in the hospitality, travel, and tourism sector. Her career has spanned 20+...
#49: Helping Hotels Prepare for any Employment Gaps and Reduce Onboarding Time | with Brian Monette
19 Oct 2023
Contributed by Lukas
Brian Monette is the CEO of Transition Path, a pioneering company that specializes in capturing and cataloging internal knowledge to prepare organizat...
#48: Personalizing the guest journey with AI | with Frank Reeves
12 Oct 2023
Contributed by Lukas
Today, our guest is Frank Reeves, the Co-Founder & CEO of Avvio, which recently merged with the SHR group. He is more than a tad obsessed with del...
#47: From Roadside Motel to Modern Independent Hotel | with Jeremy Wells
05 Oct 2023
Contributed by Lukas
Are you ready to learn about the art of hospitality design with Longitude Branding? Jeremy Wells is an independent hotelier, brand strategist, invest...
#46: Helping Hospitality Evolve with AI | with Jacqueline Nunley
28 Sep 2023
Contributed by Lukas
How can we use technology to help make travel easier?Jacqueline Nunley is a Travel & Hospitality Industry Advisor at Salesforce. She is an experie...
#45: The Importance of Good PR & Storytelling | with Jessica Gillingham
14 Sep 2023
Contributed by Lukas
Jessica Gillingham is a public relations expert in the hospitality and lodging space. She is the founder and CEO of Abode Worldwide, a public relation...
#44: Hospitality is Human-Led and Tech-Enabled | with Jeanelle Johnson
07 Sep 2023
Contributed by Lukas
Jeanelle Johnson is a Principal, Lead Client Partner and Travel, Transportation and Hospitality (TTH) sector Co-Leader at PwC, focused on client servi...
#43: How Hotels Can Harness the Power of Branding | with Melinda Welch
24 Aug 2023
Contributed by Lukas
Melinda Welch is a brand and experience strategy leader. She is the head of strategy at Brand Bureau, teaches branding at the School for Visual Arts a...
#42: Beyond the Tech: The Role of Personal Connections in the Hotel Industry | with Nick Horgan
17 Aug 2023
Contributed by Lukas
In today's episode, we speak with Nick Horgan, who is the CCO at Amaze Insights. We delve into the world of selling into hotels, technology adoption, ...
#41: Cannabis in Travel & Hospitality: Understanding Opportunities and Challenges for Hotels | with Brian Applegarth
10 Aug 2023
Contributed by Lukas
Welcome back to another episode of The Modern Hotelier! Today, we're diving into the fascinating world of cannabis-focued travel and the evolving cann...
#40: Solving Problems, Creating Demanding & Building Brands in the Vacation Rental Industry | with Dale Smith
27 Jul 2023
Contributed by Lukas
Welcome back to The Modern Hotelier podcast! In today's episode, we explore the challenges & opportunities in the vacation rental industry with Da...
#39: Making the Most of Your Payment Processing | with BirchStreet
20 Jul 2023
Contributed by Lukas
In this informative discussion, we have two guests joining us, John Fay and Kris Herrin from BirchStreet.Join us as we dive deep into the world of pay...
#38: HITEC 2023: From the Hockey Hall of Fame
13 Jul 2023
Contributed by Lukas
We're excited to bring you this special episode from HITEC 2023 in Toronto! During the week of HITEC, we sat down with hospitality professionals at GA...
#37: Vacation Rentals, Bleisure & Technology | with Michael Friedman
22 Jun 2023
Contributed by Lukas
Do you want to gain insights into the latest trends and advancements in the hospitality industry, specifically focused on Vacation Rentals?In this epi...
#36: Hospitality Technology & Innovation Ahead of HITEC 2023 | with Neil Foster
15 Jun 2023
Contributed by Lukas
HITEC is just around the corner, and this week we have the perfect guest...In this episode, we have a special guest speaker, Neil Foster, the Presiden...
#35: Always Striving for Bigger & Better at AAHOA | with Laura Lee Blake
08 Jun 2023
Contributed by Lukas
In today’s episode, we talk about the dynamic world of hotel ownership, fair franchising, and legal advocacy in the travel industry. We have an amaz...
#34: How Staypineapple is Redefining Hospitality with Creativity and Sustainability | with Dina Belon
01 Jun 2023
Contributed by Lukas
In this episode, we speak with Dina Belon, the Chief Operating Officer at Staypineapple Hotels Inc. We dig into how StayPinapple's unique brand comb...
#33: The Crew Goes to the Independent Lodging Congress in Denver 2023
18 May 2023
Contributed by Lukas
In this episode, join us as we venture to the highly anticipated Independent Lodging Congress (ILC) in Denver.ILC is a gathering like no other, where ...
#32: Checking in on the Industry | with Chip Rogers
11 May 2023
Contributed by Lukas
Have you ever wondered who represents and advocates for the Hospitality Industry to government leaders and policymakers?Today we get to meet the man w...
#31: Protecting Your Most Valuable Asset | with Ashok Patel
25 Apr 2023
Contributed by Lukas
Hoteliers, what is your most valuable asset?Our guest this week strongly believes it's people (we agree). Ashok Patel is the Chief Development Officer...
#30: Holograms: Pushing the Boundaries of Hospitality | with Andre Smith & Marnix Lock
18 Apr 2023
Contributed by Lukas
How can you help your staff focus on the most important tasks?Have you tried a hologram?Well... that might just be the answer.In this episode, Andre S...
#29: Eliminating All Administrative Tasks in Hotels | with Thomas Furulund
11 Apr 2023
Contributed by Lukas
Can you eliminate all administrative tasks from hotels?That's the goal of Thomas Furulund and CIC Hospitality. They've even started implementing some ...
#28: Get to Know the Guys Behind The Modern Hotelier
06 Apr 2023
Contributed by Lukas
We're kicking off our 2023 episodes by getting to know the team behind the Modern Hotelier a bit better. In this episode, David and Steve introduce ou...
#27: The Preferred Way to be Independent | with Christopher Ahlgrim
21 Dec 2022
Contributed by Lukas
Being an independent hotelier is hard. Sometimes it can feel like you don't have the infrastructure, resources, and knowledge you need to stay afloat...
#26: Empowering Independent Resorts | with Tom Luersen
13 Dec 2022
Contributed by Lukas
Managing resort properties is a tall task. Our guest today, Tom Luersen, says it's like running a small town. Tom is currently the president of Coral ...
#25: Luxury Leads Hospitality | with Barak Hirschowitz
06 Dec 2022
Contributed by Lukas
This week on the podcast, we have Barak Hirschowitz who is the president of the International Luxury Hotel Association. We talk about his career and t...
#24: Investing in Hospitality | with Rupesh Patel
29 Nov 2022
Contributed by Lukas
Rupesh Patel has a wealth of knowledge in owning and operating hotels. It's in his blood.He grew up the son of a hotelier and eventually became the CE...
#23: Growing VTrips from 1 to Over 7,000 Vacation Rentals | with Steve Milo
08 Nov 2022
Contributed by Lukas
The emergence of Vacation Rentals has been one of the biggest disruptions to hotels and the travel industry in the last few decades. Steve Milo has g...
#22: Building Culture & Creating Memorable Hotels | with Bashar Wali
01 Nov 2022
Contributed by Lukas
Most things in life are either memorable or forgettable. Which one is your hotel?How can you stand out from the crowd and be memorable?Bashar Wali, t...
#21: The Future of Hotels & Events in the MetaVerse | with Peter Gould
25 Oct 2022
Contributed by Lukas
Peter Gould, CEO of RendezVerse, joins the show to talk about how the Metaverse will impact the future of hotels and events.In this episode you'll dis...
#20: Building Your Revenue Through Marketing | with Bruce Jordan
18 Oct 2022
Contributed by Lukas
How do you up your game as a hotelier?Bruce Jordan is known as the MJ of hotels. He's the managing partner of Hotel Guest Management and specializes i...
#19: Unlocking Value by Optimizing Hotel Operations | with Josiah Mackenzie
04 Oct 2022
Contributed by Lukas
What is the ONE thing that you need to focus on as aJosiah Mckenzie believes it's hotel operations. When you get the operations right...Marketing beco...
#18: The Importance of Storytelling & the Difference Between US and European Hospitality | with Regitse Rosenvinge
20 Sep 2022
Contributed by Lukas
Are you telling a story with your hotel? Your brand? Your marketing? Humans are wired to understand and connect with stories. If you're not weaving s...
#17: Marketing, Focus, & Giving Guests Choice | with Alan Young
06 Sep 2022
Contributed by Lukas
This week we talk marketing with Alan Young who is the President and Co-Founder of Puzzle Partner, who are experts in content marketing for B2B Hotel ...
#16: Creating Revenue Through Technology | with GB Sharma
23 Aug 2022
Contributed by Lukas
Do you think data is "sexy"? Do you know how to drive revenue through understanding the data and utilizing technology?Well, our guest today, Gaurav "...
#15: How to Get Great Guest Reviews | with Adele Gutman
09 Aug 2022
Contributed by Lukas
Like it or not online reviews are an important part of your properties' online presence. But how do you make sure you get good reviews?And what do yo...
#14: You Shouldn't Have to Pay For Bad Weather | with Mark Bruno
26 Jul 2022
Contributed by Lukas
The Independent Lodging Congress's Indie Cultivate helps to support innovation and start-ups in hospitality and travel. On this episode we announce an...
#13: ILC Cultivate Winner | Guiding You to Your New Favorite Restaurant
19 Jul 2022
Contributed by Lukas
The Independent Lodging Congress's Indie Cultivate helps to support innovation and start-ups in hospitality and travel. On this episode we announce an...
#12: Live From HITEC 2022
05 Jul 2022
Contributed by Lukas
David and Steve recently took the show on the road to HITEC 2022 in Orlando, FL. Tune in for some live, in-person interviews from the show floor.Venka...
#11: Bringing Independent Hotels Together | Jen Barnwell
21 Jun 2022
Contributed by Lukas
Being an Independent Hotel is challenging on all fronts. You don't have the support or resources of the big brands and yet you're likely having to pay...
#10: NYU Hospitality Innovation Hub Winner | with Richie Karaburun & Chixa
14 Jun 2022
Contributed by Lukas
In this special episode Dr. Richie Karaburun, the director of the Tisch Center of Hospitality Innovation Hub Incubator, joins us to talk about NYU's H...
#9: Travel, Hospitality & the MetaVerse | with Michael Cohen
07 Jun 2022
Contributed by Lukas
What exactly is the MetaVerse? And how can it impact the hospitality and travel industry?Michael Cohen is an innovative tech leader and a MetaVerse ad...
#8: Living the Dream in Las Vegas | with Judy Chen
31 May 2022
Contributed by Lukas
Our first ever in-person episode! And in Las Vegas, no less! We're very excited to share our conversation with Judy Chen, who is the VP of Development...
#7: From Housekeeper to CEO | with Sarah Eustis
24 May 2022
Contributed by Lukas
Why should hoteliers embrace technology? How can it help provide a better guest experience? And what are the most essential technologies for modern ho...
#6: Building Modern Luxury | with Dr. Jeffrey O
17 May 2022
Contributed by Lukas
Have you ever had an experience that completely blew you away? That left you thinking, "it can't possibly be this good"? Where the service was just su...
#5: Independent Hospitality | with Andrew Benioff
10 May 2022
Contributed by Lukas
What is independent hospitality? What does it mean to be an indie hotel? And what are the things you need to do to succeed as an independent hotelier?...
#4: A Life of Hospitality | with Sarah Dandashy
03 May 2022
Contributed by Lukas
How can you provide a better guest experience? What does it take to be an award winning concierge? And what is groove theory??Sarah Dandashy joins the...
#3: Transparency, Loyalty & Relentless Pursuit | with Ellis Connolly
26 Apr 2022
Contributed by Lukas
Hotel guests' needs and expectations are evolving. How does the hospitality industry evolve with them to set proper expectations and provide a great e...
#2: Technology is the Only Way Forward in Hospitality | with Max Starkov
19 Apr 2022
Contributed by Lukas
Why should hoteliers embrace technology? How can it help provide a better guest experience? And what are the most essential technologies for modern ho...
#1: From a Brooklyn Kid to a TV Star | with Anthony Melchiorri
12 Apr 2022
Contributed by Lukas
What does the hospitality industry suck at? How can you implement technology, but still maintain a personal touch? And what made Anthony laugh so hard...
The Modern Hotelier Trailer
09 Apr 2022
Contributed by Lukas
Stayflexi presents a new podcast: The Modern Hotelier. Each episode we will talk to industry experts about the modern trends, technologies, and strate...