Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)

479 Building Your Brand with Bobby G

02 Mar 2023

Contributed by Lukas

One of the biggest mistakes people make is not taking the time to define their brand, including their values, purpose, and mission. Without a clear un...

478 Streamline Incident Response with AlertOps

23 Feb 2023

Contributed by Lukas

AlertOps is a comprehensive incident management software platform that helps organizations streamline their incident response process, minimize downti...

477 What's New with Instant Housecall

17 Feb 2023

Contributed by Lukas

Corey Fruitman is my guest today. Corey is the founder and owner of Instant Housecall, which he started in 2007. Easy to use features:Remotely access...

476 Rob Rae & Pax8 Could Be the Start of Something Big

16 Feb 2023

Contributed by Lukas

What was he doing between last October and February 1? As you would expect, Rob and I chat about that What you didn't probably expect was all the othe...

475 Diversity in Tech - Where are we now?

10 Feb 2023

Contributed by Lukas

We last spoke about diversity in 2020 when the show was called Podnutz Pro. In today's show, we're taking a step back to ask the question, where are w...

474 ConnectWise PitchIT Starts Now

09 Feb 2023

Contributed by Lukas

If you don't mind going off the rails to talk about football for a few minutes, enjoy the rest of the podcast as Sean Lardo and I discuss the upcoming...

473 The Risk of Not Managing Compliance

02 Feb 2023

Contributed by Lukas

Compliance Risk is a cloud-based platform that helps organizations manage their compliance and risk management programs in one centralized place. Mana...

472 Jay McBain - Ecosystems in the Channel

27 Jan 2023

Contributed by Lukas

Jay McBain is the Chief Analyst for Global Channels at Canalys, an independent analyst company. He is a leading channel and ecosystem industry analyst...

471 My Review of the NetAlly AirCheck 3

26 Jan 2023

Contributed by Lukas

The NetAlly AirCheck G3 is a Wi-Fi 6 wireless analyzer. It provides network professionals with complete and accurate information to survey and validat...

470 Pros and Cons of the MSP Franchise Model

21 Jan 2023

Contributed by Lukas

We began our discussion reviewing the pros and cons of being a franchise. Mike and Steve share exactly how their model works for all of their offices....

469 Policy Documentation as a Service (PDaaS)

19 Jan 2023

Contributed by Lukas

Polygon is a new service offering that will revolutionize the way you manage and process your compliance documentation. ===== Website: https://compl...

468 The Propr Way to Build Your Brand

19 Jan 2023

Contributed by Lukas

Propr is a branding, design and marketing agency. Propr's key focus is to help position and grow B2B brands through clarity and enablement. Our conver...

467 Managed IT Services is a Cinch

13 Jan 2023

Contributed by Lukas

Cinch IT also offers franchise opportunities throughout the US. Their mision is to help entrepreneurs start and grow their own Managed Service busines...

466 Shorr Success Tip: Set Goals for 2023

12 Jan 2023

Contributed by Lukas

Lisa also shares tips from when her MSP company went through a "re-image" years ago.You can see Lisa at the Channel Pro SMB Forum, February 1-3 in Dal...

465 Merry New Year!

05 Jan 2023

Contributed by Lukas

Do you remember the multi-room speakers that I discussed with Akarsh back on Episode 400? Well, I ordered a set of three speakers from his Indiegogo c...

464 Holiday Podcast 2022

22 Dec 2022

Contributed by Lukas

 Paco and Rick share breaking new about Techcon 2023 scheduled for September 8-10 in Woodbridge, New Jersey.===== 2022 Podcast Awards WinnersBest Pod...

463 I'm the boss now. What's this going to cost me?

15 Dec 2022

Contributed by Lukas

The biggest change in going from the technician to the business owner revolves around how is think going to cost me and is this the best thing? Christ...

462 The Power of Partnerships

08 Dec 2022

Contributed by Lukas

Kristen is a project manager at CyLutions, a company that specializes in custom software development, SQL Database, SharePoint and Dynamics 365. Dian...

461 AppRiver's Partner Day at Seminole Hard Rock

06 Dec 2022

Contributed by Lukas

AppRiver had long been regarded as the flagship organization for their Phenomenal Care, customer service that went well above and beyond in support of...

460 Now is a Good Time to be an MSP

01 Dec 2022

Contributed by Lukas

Download Datto's report here: https://tinyurl.com/44av4pe7Datto surveys about 1,800 MSPs worldwide every year to learn who they are and what they care...

459 Moving Closer to a Single Pane of Glass with Kaseya One

29 Nov 2022

Contributed by Lukas

This podcast was recorded back on October 16.  Join Dan for a live show on November 30 at 8 PM Eastern.===== Topics discussed in this showDan and I f...

458 Black Friday Preview

23 Nov 2022

Contributed by Lukas

Erin's Top 10 Gadgets of 2022: https://tinyurl.com/4f48r9bkUp to the minute Black Friday deals in one place: https://blackfriday.com/=== Links to Gadg...

457 After The Hack

17 Nov 2022

Contributed by Lukas

Are you unsure whether your organization is, or has been, the victim of a cyber-attack? Bryan is the owner/operator of Infosec Cyber, which specializ...

456 SEO Is Not What You Think It Is

10 Nov 2022

Contributed by Lukas

Aunia returns to the show to talk specifically about her digital marketing business. We quickly revisited her journey to becoming a female business ow...

455 The Invisible (but Fabulous) Life of a Disabled Business Owner

04 Nov 2022

Contributed by Lukas

Rise Visible is an award-winning digital web design and marketing agency in Eugene, Oregon. Aunia is an artist, author, entrepreneur, instructor and i...

454 GoDaddy Did What?!

03 Nov 2022

Contributed by Lukas

If you're looking to Defederate GoDaddy 365: https://tinyurl.com/3dhzwkf8=== Cameo Guest Appearance: Matt Rainey=== HIPAA Journal: 1 in 5 Organizati...

453 My Boss Quit... Now What?!

02 Nov 2022

Contributed by Lukas

Christina assumed ownership of ThinkPINK IT in July 2020.  Enjoy her fantastic journey to becoming an IT Business owner. ThinkPINK IT, LLC is an MSP...

452 Ever Had One of Those Days?

27 Oct 2022

Contributed by Lukas

Items discussed tonight:Splashtop: https://www.splashtop.com/mspUplevel Systems: https://www.uplevelsystems.com/Zyxel: https://www.zyxel.com/us/en-us=...

451 Why Do Clients Hire Us?

26 Oct 2022

Contributed by Lukas

Lisa answers my question of "why do clients hire us" by starting with the premise that clients choose us because of the way they feel. It's the people...

450 What Happens After the Conference?

20 Oct 2022

Contributed by Lukas

Along with my list of things you should do after a conference, I spend time revisiting the recent Techcon Unplugged and ASCII Success Summit in Dallas...

449 ASCII in Dallas Texas, Day 2 Continued

15 Oct 2022

Contributed by Lukas

=== Guests for this showRaffi Jamgotchian, Bizzity: https://www.bizzity.com/Who is Ed that Raffi keeps referring to? Ed ManaRaffi's MSP, Triada Networ...

448 ASCII in Dallas Texas, Day 2

15 Oct 2022

Contributed by Lukas

=== Guests for this showTrevor DiGirolamo, ASCII: https://www.ascii.com/Stanley Louissaint, Fluid Designs: https://fluiddesigns.com/Brian Doty, Unitre...

447 ASCII in Dallas Texas, Day 1

15 Oct 2022

Contributed by Lukas

=== Guests for this showJosh Liberman, Net Sciences Inc: https://www.netsciences.com/Michael Crean, Solutions Granted: https://solutionsgranted.com/Ma...

446 Live with Erzsebet "Liz" Pifko

13 Oct 2022

Contributed by Lukas

Not ready for a custom MSA? Get all the essential legal documents you need at https://renegadelegal.co/msp- Save $500 with Discount Code "ITB2022"On t...

445 What Does Your Contract Say?

12 Oct 2022

Contributed by Lukas

Liz assists MSPs with having a Master Service Agreement (MSA), Service Schedule, Statement of Work, and much more. We discuss some of the "templates" ...

444 Synology - Ask Me Anything

06 Oct 2022

Contributed by Lukas

Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/=== Links for this showActive Insight: h...

443 The Power of Referral Partners

05 Oct 2022

Contributed by Lukas

Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/===== Links for things mentioned in this...

442 Is Synology MSP Friendly?

03 Oct 2022

Contributed by Lukas

*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbAJoin us to see Synology in action and ask questions. === This epis...

441 The Business Case for Synology... Continued

02 Oct 2022

Contributed by Lukas

*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbAJoin us to see Synology in action and ask questions. === On this s...

440 The Business Case for Synology

01 Oct 2022

Contributed by Lukas

For me, the answer is emphatically YES that Synology is ready for business. The addition of Synology Directory Server has turned the typical NAS appli...

439 Ask Me Anything - Syncro

29 Sep 2022

Contributed by Lukas

Emily and Ian reviewed more of the recent changes with Syncro and mentioned some great things to come such as custom reporting. Some questions answer...

438 Hurricane Party - Ian 2022

28 Sep 2022

Contributed by Lukas

=== Items mentioned in tonight's showSynology  6 bay NAS DS1621xs+: https://amzn.to/3xWO3BSNEXPOW Portable Power Station: https://amzn.to/3DZDr9fMagn...

437 Learning Things With Syncro MSP

26 Sep 2022

Contributed by Lukas

Emily and I discuss her first year with Syncro and some of the exciting news coming soon. Syncro has rebranded.We also talked about some of the recent...

436 How to Succeed with Systems Part 2

22 Sep 2022

Contributed by Lukas

Khadirah and I met after her first appearance on the podcast to review productivity tips using Zapier. Instead, we ended up talking about a CRM platfo...

435 Cool Talk About Custom Software

16 Sep 2022

Contributed by Lukas

Now celebrating 10 years in business, Ian is looking to grow and expand even more by designing and building highly functional, collaborative web apps ...

434 Techcon Unplugged - Road to Chicago

15 Sep 2022

Contributed by Lukas

Guests: Diana Giles, Tom Bull, Jason and Rachel Miller ===== Synology: https://www.synology.com/en-usDrobo Data Storage: https://www.drobo.com/=====...

433 Cramer Snuggs - Road to Chicago

13 Sep 2022

Contributed by Lukas

Cramer owns and operates Cascade Technologies, an IT consulting firm and managed service provider in South Carolina. He is also on secret assignment a...

432 Send A Declination Notice, Not A Waiver

11 Sep 2022

Contributed by Lukas

My good friend Brad helps me close out the ASCII Miami trip by reminding IT companies what they should doing, and most are not, when it comes to contr...

431 Splashtop: Now for MSPs

08 Sep 2022

Contributed by Lukas

Splashtop wants to be your #1 remote support solution. Manage all your computers from anywhere. Or provide on-demand quick remote support and cut your...

430 Are Sports More Interesting Than Tech?

05 Sep 2022

Contributed by Lukas

Whether you like sports or not, you should listen. Matt is a channel veteran and just recently joined Redstor. He's so new that I can't ask him anythi...

429 Looking Ahead with Zorus

05 Sep 2022

Contributed by Lukas

I was able to steal Ian away from the vendor booth and chat about about "net-new products" that we should be looking at with our clients. Zorus provi...

428 Sometimes You Have To Let Go

05 Sep 2022

Contributed by Lukas

Stan is the principal and founder of Fluid Designs, a full service IT services and support services firm.  This year, Stan has spoken at every ASCII ...

427 Splashtop: Not Your Parent's Remote Support Software

03 Sep 2022

Contributed by Lukas

Splashtop now has two programs where you can provide remote support as an MSP or a Help Desk Service with attended on-demand remote support. If you h...

426 ConnectWise Shows Me Some Love

02 Sep 2022

Contributed by Lukas

In this episode I get caught with with Sean, who describes the MDF initiative that ConnectWise has invested in the partner program. I sidetrack Sean w...

425 Happy Anniversary To Me

01 Sep 2022

Contributed by Lukas

My 20 Year Anniversary Video on The Facebook: https://tinyurl.com/r4enxpxv===== Other stuff discussed tonight: : My time at the ASCII conference in ...

424 ASCII Live with Carbon Systems

31 Aug 2022

Contributed by Lukas

Carbon Systems provides servers and workstations built for small business. They only work with partners and provide a simple way for IT pros to buy, p...

423 ASCII Live - CyberGuard360 is Hot in Miami!

29 Aug 2022

Contributed by Lukas

New friend Al and I talk about insurance companies and how they are changing the cybersecurity market. Be sure to look at your cybersecurity insuranc...

422 Vendor vs Vendor - The Battle Royale

26 Aug 2022

Contributed by Lukas

ConnectWise's PitchIT and Channel Program's Channel Pitch are teaming up on August 30th and September 1st for an exclusive 2-round event: The Battle R...

421 ASCII Success Summit - Welcome to Miami

26 Aug 2022

Contributed by Lukas

Alan and I start off a series of onsite interviews with CEOs, Vendors and Tech Friends at ASCII's 2022 MSP Success Summit in Miami, Florida. ASCII re...

420 Save Time, Make Money, Automate Your Business

23 Aug 2022

Contributed by Lukas

Khadirah is a Systems Implementation Engineer that helps business owners learn how to scale with systems, automation and outsourcing. She shows you ho...

419 Summer Tech Series: Buen Camino

18 Aug 2022

Contributed by Lukas

Every business owner needs some time away. Six weeks is a long time to walk away, but Tom did it. He was able to leave his business in a place where i...

418 Tech Marketing Engine - Road to Chicago

13 Aug 2022

Contributed by Lukas

Get a clean and professional website for your IT business. Tech Marketing Engine has a complete toolbox to help with your organic online marketing as ...

417 On the Road with Dark Cubed

13 Aug 2022

Contributed by Lukas

Dark Cubed provides automated threat detection and blocking for your clients. Dark Cubed: https://darkcubed.com/ Schedule a demo here: https://darkc...

416 Network Monitoring for MSPs

11 Aug 2022

Contributed by Lukas

It's been two years since JB Fowler has been on the show. There have been a lot of new features and integrations added, making Domotz a force in the c...

415 Techcon Unplugged Preview with Matt Lee

06 Aug 2022

Contributed by Lukas

Pay attention to Matt's "two sentence response" about his upcoming session at this year's event.We also have a nice chat on cybersecurity and insuranc...

414 Summer Tech Series: Texas Style

28 Jul 2022

Contributed by Lukas

Local Circuit is a Denton, Texas-based managed service provider specializing in small business technology management and security.Some items in their ...

413 Stand Your Ground

21 Jul 2022

Contributed by Lukas

Little Meta Sues Big Meta: https://tinyurl.com/3ubxb2ebFlorida Man Sued for Using Umbrella at the Beach: https://tinyurl.com/2smtmcw4=== Links from la...

412 Document How Things Get Done

19 Jul 2022

Contributed by Lukas

Guest Owen McGab Enahwo explains how documenting all those repetitive tasks  can free up your time, reduce errors and re-dos. Getting them out of you...

411 Estimate vs Job Quote vs Statement of Work

14 Jul 2022

Contributed by Lukas

 In some cases, it means a great deal how you word your proposal to a client. Calling your proposal an estimate, job quote or statement of work (SOW)...

410 Customer Red Flags... And I'm Not An Attorney

07 Jul 2022

Contributed by Lukas

I recently gave a client their second strike. One more and we are done. Here's a short list of my customer red flags: The client is rude and abusiveT...

409 Don't Check Or Test Your Backups

30 Jun 2022

Contributed by Lukas

In response to the show title being terrible advice. Here is some real things to put on your backup checklist. Get Email Notifications: Whether you g...

408 Everything As a Service

29 Jun 2022

Contributed by Lukas

When Jay McBain speaks, people listen!  As Chief Analyst at Canalys, Jay continues his  legendary thought leadership at the world's leading analyst ...

407 I bought a Mac

23 Jun 2022

Contributed by Lukas

If you ever have connection issues with a device, use Domotz to check for any packet loss and see the historical ping range. It helped me pinpoint a c...

406 Synology RT2600ac Router Review (Sort of)

16 Jun 2022

Contributed by Lukas

Other reviews have claimed that the RT2600 is one of the fastest Wi-Fi routers on the market. My quick review puts the Synology router up against two ...

405 Phishing Training & Simulation For Your MSP Clients

02 Jun 2022

Contributed by Lukas

As managed service providers (MSPs), we know what phishing is. We know that we should be helping our clients get the proper training to prevent a succ...

404 Florida Men Unite! with John Dubinsky

26 May 2022

Contributed by Lukas

Ever wonder how Amazon determines when you get your packages? Do you want to get Amazon bucks added to your account simply by changing the days of you...

403 Network Discovery Tips with Domotz and EtherScope nXG

19 May 2022

Contributed by Lukas

This episode expands on what I mentioned last episode where I helped a fellow MSP with a network discovery audit. I used both the NetAlly EtherScope n...

402: A Positive Florida Man Story

12 May 2022

Contributed by Lukas

How do you bill a client when they ask you to be available all day, but then you only are onsite with them for a few hours?I explain how I used the Ne...

401: Recycling for MSPs and IT professionals

05 May 2022

Contributed by Lukas

If you don't have a local recycler, give MSP Disposal a try. They offer pickup just about anywhere in the lower 48  states and make it easy with the ...

400: Side Hustle Entrepreneurship - Akarsh Vinod

29 Apr 2022

Contributed by Lukas

Akarsh shares his journey that was inspired in 2017 and has finally resulted in his speakers being produced and ready for shipment this year.  A majo...

399: Uncle Marv Live, April 2022

28 Apr 2022

Contributed by Lukas

We start with  the joy of a client visit where we brought in a cable tech to help cleanup a server closet and move about 30 cables from one side of t...

398: Know Where You're Going

21 Apr 2022

Contributed by Lukas

Uncle Marv's IT Business Podcast - Presented by NetAlly=== Mentioned in this showPitchIT: Join the PitchIT Accelerator Program  to share your innovat...

397: Nerds Talk Nerdio

14 Apr 2022

Contributed by Lukas

Uncle Marv's IT Business Podcast - Presented by NetAlly=== Mentioned in this showNerdio: Ron is currently moving two clients to AWS using Nerdio. Syn...

396: Datto, Kaseya and the Million Dollar MSP

13 Apr 2022

Contributed by Lukas

Uncle Marv's IT Business Podcast - Presented by NetAllyIn this podcast, Stan shares some of his tips and philosophies to reaching his goals.Sell produ...

395: I Can't Ping the Copier... Please Advise

07 Apr 2022

Contributed by Lukas

 === Mentioned in this showTechcon Unplugged: Join me for the 2022 Annual Conference this September in Chicago hosted by techs for techs.NetGuard Plu...

394: Uncle Marv Live - March 2022

31 Mar 2022

Contributed by Lukas

=== Notes from the showTechcon Unplugged: Join me for the 2022 Annual Conference this September in Chicago hosted by techs for techs.NetGuard Plus - C...

393: Vendors... Gotta Love 'Em

24 Mar 2022

Contributed by Lukas

=== Notes from the showIT Glue: IT documentation N-Able: My RMM program. Other products include EDR, DNS Filtering, Passportal and more. Solutions G...

392: I quit... now what?

10 Mar 2022

Contributed by Lukas

=== Notes from the showCan you run a business? Know your numbersChoose your "hard"** After the podcast, Dawn mentioned that she should have mentioned...

391: Shanna Utgard, First!

09 Mar 2022

Contributed by Lukas

Shanna Utgard is the Success manger at Defendify. Defendify  is  an easy-to-use, all-in-one platform  that makes managing cybersecurity simple. It ...

390: Fiduciary Duty, The New Legal Threat to MSPs?

03 Mar 2022

Contributed by Lukas

Brad's last two podcast episodes caught my attention. So I reached out to him to clarify what fiduciary duty means and why attorneys may be using it t...

389: We Now Resume Our Regular Programming

02 Mar 2022

Contributed by Lukas

We share some recent customer stories that you might find enjoyable. A customer "forgets" to tell Matt that they've moved two of their three offices. ...

388: Life Is Too Short

27 Jan 2022

Contributed by Lukas

The Podnutz Pro Podcast is now Uncle Marv's IT Business Podcast.===== Mentioned in this podcastLight Chain Multiple Myeloma: https://tinyurl.com/43n9u...

387: State of the Podcast

17 Jan 2022

Contributed by Lukas

Please join us as we answer questions regarding personal and family issues affecting the podcast since January 7. === Show Information - Website: ...

386: Ray Orsini with OIT, LLC

06 Jan 2022

Contributed by Lukas

Website: https://oit.co/partners/OIT, LLC specializes in telecommunications and distributed networking. OITVOIP has strong channel and white label pro...

385: Introducing the IT Business Podcast

30 Dec 2021

Contributed by Lukas

The Podnutz Pro Podcast is now Uncle Marv's IT Business Podcast. My goal with the podcast is the same... to help everyone run their IT business bette...

Podnutz Pro #384: 2021 Holiday Podcast

23 Dec 2021

Contributed by Lukas

Guests: Jason & Rachel Miller (Unbound Digital) – Dawn Sizer (3rd Element Consulting) – Chad Kempt (Fast Computers) – Diana Giles (Skyline IT Ma...

Podnutz Pro #383: Streamline For Success with Cramer Snuggs

16 Dec 2021

Contributed by Lukas

Guest: Cramer Snuggs, Cascade Technologies What does it take to provide work class Disaster Recovery and Cyber Protection Solutions? We talk about str...

Podnutz Pro #382: Pricing, Billing and More with Gradient MSP

14 Dec 2021

Contributed by Lukas

Guest: Colin Knox. Colin is back with his third business launch, seeking to help IT service providers ease and automate monthly billing tasks. Billabl...

Podnutz Pro #381: $2 Million Cyber Security Education

09 Dec 2021

Contributed by Lukas

Guests: Shanna Utgard and Glen Capen, Success Managers at Defendify. What scares you about cyber security? How about wiring $2.1 million to a cyber at...

Podnutz Pro #380: Best Practices: Firewall Auditing & Compliance

02 Dec 2021

Contributed by Lukas

Insurance companies and others are forcing our clients to upgrade and audit their security. What is your firewall security checklist? How do you audit...