Uncle Marv's IT Business Podcast (Real Talk for IT Pros & MSPs)
Episodes
504 Women CEOs of the Channel on Diversity and Inclusion
18 Jun 2023
Contributed by Lukas
The IT Business podcast presents a panel discussion on diversity and inclusion with two accomplished CEOs in the channel, Emily Glass and Michelle Acc...
503 Pax8Beyond with Brian Kane and Caroline Goles
17 Jun 2023
Contributed by Lukas
In this episode of "Uncle Marv's IT Business Podcast," Brian Kane and Caroline Goles discuss the highlights of the Pax8Beyond Conference 2023. 10:28:...
502 Rob Rae Kicks Off Pax8Beyond
16 Jun 2023
Contributed by Lukas
The inaugural Pax8Beyond 2023 was held on June 11-13, 2023, at the Gaylord Rockies Hotel in Denver, Colorado and was attended by over 1000 IT service ...
501 Pax8Beyond 2023 After The Conference
15 Jun 2023
Contributed by Lukas
The inaugural Pax8Beyond 2023 was held on June 11-13, 2023, at the Gaylord Rockies Hotel in Denver, Colorado. The event was curated specifically for p...
500 IT Business Podcast Party!
08 Jun 2023
Contributed by Lukas
Guests: Dawn Sizer, 3rd Element Consulting - https://www.3rdelementconsulting.com/Tom Bull, Two River Computer - https://www.tworivercomputer.com/Mat...
499 PitchIT Vendor Spotlight: Scalable MSP
07 Jun 2023
Contributed by Lukas
Scalable MSP is a company that helps MSPs unlock efficiency, profitability, and time. They provide tailored 1:1 coaching and implement proven best pra...
498 PitchIT Vendor Spotlight: Fort Mesa
06 Jun 2023
Contributed by Lukas
FortMesa is a cybersecurity program that provides world-class cybersecurity programs for organizations without a security professional on staff. Pitc...
497 Why Am I Doing This?
05 Jun 2023
Contributed by Lukas
The next few weeks are going to be a whirlwind. I thought I would sit down and share some thoughts as to why. And, show #500 is coming! === Show Info...
496 MSP Business Development with Matt Mulcahy
01 Jun 2023
Contributed by Lukas
Matthew Mulcahy is the Director of Business Development at ProSource, a technology solution provider outside of Orlando, Florida. He oversees all sale...
495 A Conversation with ChatGPT
26 May 2023
Contributed by Lukas
The book was created using ChatGPT and was completed in less than a week. The book features a conversation between Franklin Taggart and ChatGPT about ...
494 Is Your Backup Cyber Resilient?
25 May 2023
Contributed by Lukas
BackupAssist is a backup software that provides a variety of features for backing up Windows servers. Chang created the software as a challenge from a...
493 Ann Westerheim the CyberFit Guru
20 May 2023
Contributed by Lukas
Ann and I met a panelists for the topic "How to sell cybersecurity to small and medium sized companies."We also share a love for ripping the edges off...
492 Florida Man Mike Smith
18 May 2023
Contributed by Lukas
Mike Smith is the host of the Mike Tech Show podcast, a technology and computer podcast that discusses cool sites, software, tips, and tricks that wil...
491 Unscripted 5-10-23
11 May 2023
Contributed by Lukas
Show SummaryJunior doesn't know how to change the desktop backgroundVulnerability Scanner by DefendifyDatto Backup to SynologyBarry has an ex-client t...
490 A Florida Woman in Studio
04 May 2023
Contributed by Lukas
ZLH Enterprises began as a telecommunications business solutions provider more than two decades ago and has since transformed into a technology consul...
489 Server Failed After Offboarding... Now What?
27 Apr 2023
Contributed by Lukas
Stanley Louissaint also joins the show to share his take on what you should be responsible for after you've handed off your client. === Links for thi...
488 Tech on the Beach with Ali Johnston
20 Apr 2023
Contributed by Lukas
Alicia is the founder of Bel Tech Services. She is a technical expert with over 20 years of experience in the IT industry that began in Fort Lauderdal...
487 Offboarding with a Smile: 3 Best Practices to Saying Goodbye
19 Apr 2023
Contributed by Lukas
We all know it's important to know how to offboard clients in a way that leaves them feeling satisfied and valued. In this podcast, I'll share my tips...
486 Fifty-Five Minutes with Michael
13 Apr 2023
Contributed by Lukas
We discuss the importance of community in the tech industry. Michael shares his experiences with various organizations and events. He also mentions hi...
485 The Accidental Computer Tutor
06 Apr 2023
Contributed by Lukas
Scott is also the host of a very popular podcast called What Was That Like, where he interviews guests who have gone through unusual or extraordinary ...
484 Diversity in Tech: Stories and Insights from Women in the Industry
31 Mar 2023
Contributed by Lukas
In this episode, I aimed to highlight the importance of diversity and inclusion in the tech industry. Amy and Dawn shared their experiences and challe...
483 Is Automated Pen Testing a Thing?
30 Mar 2023
Contributed by Lukas
We answer an important question out of the gate, can penetration testing really be automated? The short answer is yes. Vonahi Security is MSP (Manage...
482 Storytime: XChange 2023, Swag and IT Etiquette
23 Mar 2023
Contributed by Lukas
The XChange Conference organized by the Channel Company is an annual event that brings together technology industry leaders, vendors, and solution pro...
481 Have Better Conversations With Your Clients
16 Mar 2023
Contributed by Lukas
Guests: Adam Walter and Sean Lardo join the show to discuss the concept of asking better questions of your clients and then "listening" to their answe...
480 Reconcile Your Billable Monthly Services
09 Mar 2023
Contributed by Lukas
Gradient MSP is a platform designed to help Managed Service Providers (MSPs) grow through data and billing integrations. Gradient MSP's Synthesize int...
479 Building Your Brand with Bobby G
02 Mar 2023
Contributed by Lukas
One of the biggest mistakes people make is not taking the time to define their brand, including their values, purpose, and mission. Without a clear un...
478 Streamline Incident Response with AlertOps
23 Feb 2023
Contributed by Lukas
AlertOps is a comprehensive incident management software platform that helps organizations streamline their incident response process, minimize downti...
477 What's New with Instant Housecall
17 Feb 2023
Contributed by Lukas
Corey Fruitman is my guest today. Corey is the founder and owner of Instant Housecall, which he started in 2007. Easy to use features:Remotely access...
476 Rob Rae & Pax8 Could Be the Start of Something Big
16 Feb 2023
Contributed by Lukas
What was he doing between last October and February 1? As you would expect, Rob and I chat about that What you didn't probably expect was all the othe...
475 Diversity in Tech - Where are we now?
10 Feb 2023
Contributed by Lukas
We last spoke about diversity in 2020 when the show was called Podnutz Pro. In today's show, we're taking a step back to ask the question, where are w...
474 ConnectWise PitchIT Starts Now
09 Feb 2023
Contributed by Lukas
If you don't mind going off the rails to talk about football for a few minutes, enjoy the rest of the podcast as Sean Lardo and I discuss the upcoming...
473 The Risk of Not Managing Compliance
02 Feb 2023
Contributed by Lukas
Compliance Risk is a cloud-based platform that helps organizations manage their compliance and risk management programs in one centralized place. Mana...
472 Jay McBain - Ecosystems in the Channel
27 Jan 2023
Contributed by Lukas
Jay McBain is the Chief Analyst for Global Channels at Canalys, an independent analyst company. He is a leading channel and ecosystem industry analyst...
471 My Review of the NetAlly AirCheck 3
26 Jan 2023
Contributed by Lukas
The NetAlly AirCheck G3 is a Wi-Fi 6 wireless analyzer. It provides network professionals with complete and accurate information to survey and validat...
470 Pros and Cons of the MSP Franchise Model
21 Jan 2023
Contributed by Lukas
We began our discussion reviewing the pros and cons of being a franchise. Mike and Steve share exactly how their model works for all of their offices....
469 Policy Documentation as a Service (PDaaS)
19 Jan 2023
Contributed by Lukas
Polygon is a new service offering that will revolutionize the way you manage and process your compliance documentation. ===== Website: https://compl...
468 The Propr Way to Build Your Brand
19 Jan 2023
Contributed by Lukas
Propr is a branding, design and marketing agency. Propr's key focus is to help position and grow B2B brands through clarity and enablement. Our conver...
467 Managed IT Services is a Cinch
13 Jan 2023
Contributed by Lukas
Cinch IT also offers franchise opportunities throughout the US. Their mision is to help entrepreneurs start and grow their own Managed Service busines...
466 Shorr Success Tip: Set Goals for 2023
12 Jan 2023
Contributed by Lukas
Lisa also shares tips from when her MSP company went through a "re-image" years ago.You can see Lisa at the Channel Pro SMB Forum, February 1-3 in Dal...
465 Merry New Year!
05 Jan 2023
Contributed by Lukas
Do you remember the multi-room speakers that I discussed with Akarsh back on Episode 400? Well, I ordered a set of three speakers from his Indiegogo c...
464 Holiday Podcast 2022
22 Dec 2022
Contributed by Lukas
Paco and Rick share breaking new about Techcon 2023 scheduled for September 8-10 in Woodbridge, New Jersey.===== 2022 Podcast Awards WinnersBest Pod...
463 I'm the boss now. What's this going to cost me?
15 Dec 2022
Contributed by Lukas
The biggest change in going from the technician to the business owner revolves around how is think going to cost me and is this the best thing? Christ...
462 The Power of Partnerships
08 Dec 2022
Contributed by Lukas
Kristen is a project manager at CyLutions, a company that specializes in custom software development, SQL Database, SharePoint and Dynamics 365. Dian...
461 AppRiver's Partner Day at Seminole Hard Rock
06 Dec 2022
Contributed by Lukas
AppRiver had long been regarded as the flagship organization for their Phenomenal Care, customer service that went well above and beyond in support of...
460 Now is a Good Time to be an MSP
01 Dec 2022
Contributed by Lukas
Download Datto's report here: https://tinyurl.com/44av4pe7Datto surveys about 1,800 MSPs worldwide every year to learn who they are and what they care...
459 Moving Closer to a Single Pane of Glass with Kaseya One
29 Nov 2022
Contributed by Lukas
This podcast was recorded back on October 16. Join Dan for a live show on November 30 at 8 PM Eastern.===== Topics discussed in this showDan and I f...
458 Black Friday Preview
23 Nov 2022
Contributed by Lukas
Erin's Top 10 Gadgets of 2022: https://tinyurl.com/4f48r9bkUp to the minute Black Friday deals in one place: https://blackfriday.com/=== Links to Gadg...
457 After The Hack
17 Nov 2022
Contributed by Lukas
Are you unsure whether your organization is, or has been, the victim of a cyber-attack? Bryan is the owner/operator of Infosec Cyber, which specializ...
456 SEO Is Not What You Think It Is
10 Nov 2022
Contributed by Lukas
Aunia returns to the show to talk specifically about her digital marketing business. We quickly revisited her journey to becoming a female business ow...
455 The Invisible (but Fabulous) Life of a Disabled Business Owner
04 Nov 2022
Contributed by Lukas
Rise Visible is an award-winning digital web design and marketing agency in Eugene, Oregon. Aunia is an artist, author, entrepreneur, instructor and i...
454 GoDaddy Did What?!
03 Nov 2022
Contributed by Lukas
If you're looking to Defederate GoDaddy 365: https://tinyurl.com/3dhzwkf8=== Cameo Guest Appearance: Matt Rainey=== HIPAA Journal: 1 in 5 Organizati...
453 My Boss Quit... Now What?!
02 Nov 2022
Contributed by Lukas
Christina assumed ownership of ThinkPINK IT in July 2020. Enjoy her fantastic journey to becoming an IT Business owner. ThinkPINK IT, LLC is an MSP...
452 Ever Had One of Those Days?
27 Oct 2022
Contributed by Lukas
Items discussed tonight:Splashtop: https://www.splashtop.com/mspUplevel Systems: https://www.uplevelsystems.com/Zyxel: https://www.zyxel.com/us/en-us=...
451 Why Do Clients Hire Us?
26 Oct 2022
Contributed by Lukas
Lisa answers my question of "why do clients hire us" by starting with the premise that clients choose us because of the way they feel. It's the people...
450 What Happens After the Conference?
20 Oct 2022
Contributed by Lukas
Along with my list of things you should do after a conference, I spend time revisiting the recent Techcon Unplugged and ASCII Success Summit in Dallas...
449 ASCII in Dallas Texas, Day 2 Continued
15 Oct 2022
Contributed by Lukas
=== Guests for this showRaffi Jamgotchian, Bizzity: https://www.bizzity.com/Who is Ed that Raffi keeps referring to? Ed ManaRaffi's MSP, Triada Networ...
448 ASCII in Dallas Texas, Day 2
15 Oct 2022
Contributed by Lukas
=== Guests for this showTrevor DiGirolamo, ASCII: https://www.ascii.com/Stanley Louissaint, Fluid Designs: https://fluiddesigns.com/Brian Doty, Unitre...
447 ASCII in Dallas Texas, Day 1
15 Oct 2022
Contributed by Lukas
=== Guests for this showJosh Liberman, Net Sciences Inc: https://www.netsciences.com/Michael Crean, Solutions Granted: https://solutionsgranted.com/Ma...
446 Live with Erzsebet "Liz" Pifko
13 Oct 2022
Contributed by Lukas
Not ready for a custom MSA? Get all the essential legal documents you need at https://renegadelegal.co/msp- Save $500 with Discount Code "ITB2022"On t...
445 What Does Your Contract Say?
12 Oct 2022
Contributed by Lukas
Liz assists MSPs with having a Master Service Agreement (MSA), Service Schedule, Statement of Work, and much more. We discuss some of the "templates" ...
444 Synology - Ask Me Anything
06 Oct 2022
Contributed by Lukas
Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/=== Links for this showActive Insight: h...
443 The Power of Referral Partners
05 Oct 2022
Contributed by Lukas
Donate to Hurricane Ian Relief:https://www.floridadisaster.org/https://www.redcross.org/donate/homepage4.html/===== Links for things mentioned in this...
442 Is Synology MSP Friendly?
03 Oct 2022
Contributed by Lukas
*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbAJoin us to see Synology in action and ask questions. === This epis...
441 The Business Case for Synology... Continued
02 Oct 2022
Contributed by Lukas
*** LIVE SHOW - Wednesday, October 5 at 8 PM Eastern: https://youtu.be/Of4QPgGMMbAJoin us to see Synology in action and ask questions. === On this s...
440 The Business Case for Synology
01 Oct 2022
Contributed by Lukas
For me, the answer is emphatically YES that Synology is ready for business. The addition of Synology Directory Server has turned the typical NAS appli...
439 Ask Me Anything - Syncro
29 Sep 2022
Contributed by Lukas
Emily and Ian reviewed more of the recent changes with Syncro and mentioned some great things to come such as custom reporting. Some questions answer...
438 Hurricane Party - Ian 2022
28 Sep 2022
Contributed by Lukas
=== Items mentioned in tonight's showSynology 6 bay NAS DS1621xs+: https://amzn.to/3xWO3BSNEXPOW Portable Power Station: https://amzn.to/3DZDr9fMagn...
437 Learning Things With Syncro MSP
26 Sep 2022
Contributed by Lukas
Emily and I discuss her first year with Syncro and some of the exciting news coming soon. Syncro has rebranded.We also talked about some of the recent...
436 How to Succeed with Systems Part 2
22 Sep 2022
Contributed by Lukas
Khadirah and I met after her first appearance on the podcast to review productivity tips using Zapier. Instead, we ended up talking about a CRM platfo...
435 Cool Talk About Custom Software
16 Sep 2022
Contributed by Lukas
Now celebrating 10 years in business, Ian is looking to grow and expand even more by designing and building highly functional, collaborative web apps ...
434 Techcon Unplugged - Road to Chicago
15 Sep 2022
Contributed by Lukas
Guests: Diana Giles, Tom Bull, Jason and Rachel Miller ===== Synology: https://www.synology.com/en-usDrobo Data Storage: https://www.drobo.com/=====...
433 Cramer Snuggs - Road to Chicago
13 Sep 2022
Contributed by Lukas
Cramer owns and operates Cascade Technologies, an IT consulting firm and managed service provider in South Carolina. He is also on secret assignment a...
432 Send A Declination Notice, Not A Waiver
11 Sep 2022
Contributed by Lukas
My good friend Brad helps me close out the ASCII Miami trip by reminding IT companies what they should doing, and most are not, when it comes to contr...
431 Splashtop: Now for MSPs
08 Sep 2022
Contributed by Lukas
Splashtop wants to be your #1 remote support solution. Manage all your computers from anywhere. Or provide on-demand quick remote support and cut your...
430 Are Sports More Interesting Than Tech?
05 Sep 2022
Contributed by Lukas
Whether you like sports or not, you should listen. Matt is a channel veteran and just recently joined Redstor. He's so new that I can't ask him anythi...
429 Looking Ahead with Zorus
05 Sep 2022
Contributed by Lukas
I was able to steal Ian away from the vendor booth and chat about about "net-new products" that we should be looking at with our clients. Zorus provi...
428 Sometimes You Have To Let Go
05 Sep 2022
Contributed by Lukas
Stan is the principal and founder of Fluid Designs, a full service IT services and support services firm. This year, Stan has spoken at every ASCII ...
427 Splashtop: Not Your Parent's Remote Support Software
03 Sep 2022
Contributed by Lukas
Splashtop now has two programs where you can provide remote support as an MSP or a Help Desk Service with attended on-demand remote support. If you h...
426 ConnectWise Shows Me Some Love
02 Sep 2022
Contributed by Lukas
In this episode I get caught with with Sean, who describes the MDF initiative that ConnectWise has invested in the partner program. I sidetrack Sean w...
425 Happy Anniversary To Me
01 Sep 2022
Contributed by Lukas
My 20 Year Anniversary Video on The Facebook: https://tinyurl.com/r4enxpxv===== Other stuff discussed tonight: : My time at the ASCII conference in ...
424 ASCII Live with Carbon Systems
31 Aug 2022
Contributed by Lukas
Carbon Systems provides servers and workstations built for small business. They only work with partners and provide a simple way for IT pros to buy, p...
423 ASCII Live - CyberGuard360 is Hot in Miami!
29 Aug 2022
Contributed by Lukas
New friend Al and I talk about insurance companies and how they are changing the cybersecurity market. Be sure to look at your cybersecurity insuranc...
422 Vendor vs Vendor - The Battle Royale
26 Aug 2022
Contributed by Lukas
ConnectWise's PitchIT and Channel Program's Channel Pitch are teaming up on August 30th and September 1st for an exclusive 2-round event: The Battle R...
421 ASCII Success Summit - Welcome to Miami
26 Aug 2022
Contributed by Lukas
Alan and I start off a series of onsite interviews with CEOs, Vendors and Tech Friends at ASCII's 2022 MSP Success Summit in Miami, Florida. ASCII re...
420 Save Time, Make Money, Automate Your Business
23 Aug 2022
Contributed by Lukas
Khadirah is a Systems Implementation Engineer that helps business owners learn how to scale with systems, automation and outsourcing. She shows you ho...
419 Summer Tech Series: Buen Camino
18 Aug 2022
Contributed by Lukas
Every business owner needs some time away. Six weeks is a long time to walk away, but Tom did it. He was able to leave his business in a place where i...
418 Tech Marketing Engine - Road to Chicago
13 Aug 2022
Contributed by Lukas
Get a clean and professional website for your IT business. Tech Marketing Engine has a complete toolbox to help with your organic online marketing as ...
417 On the Road with Dark Cubed
13 Aug 2022
Contributed by Lukas
Dark Cubed provides automated threat detection and blocking for your clients. Dark Cubed: https://darkcubed.com/ Schedule a demo here: https://darkc...
416 Network Monitoring for MSPs
11 Aug 2022
Contributed by Lukas
It's been two years since JB Fowler has been on the show. There have been a lot of new features and integrations added, making Domotz a force in the c...
415 Techcon Unplugged Preview with Matt Lee
06 Aug 2022
Contributed by Lukas
Pay attention to Matt's "two sentence response" about his upcoming session at this year's event.We also have a nice chat on cybersecurity and insuranc...
414 Summer Tech Series: Texas Style
28 Jul 2022
Contributed by Lukas
Local Circuit is a Denton, Texas-based managed service provider specializing in small business technology management and security.Some items in their ...
413 Stand Your Ground
21 Jul 2022
Contributed by Lukas
Little Meta Sues Big Meta: https://tinyurl.com/3ubxb2ebFlorida Man Sued for Using Umbrella at the Beach: https://tinyurl.com/2smtmcw4=== Links from la...
412 Document How Things Get Done
19 Jul 2022
Contributed by Lukas
Guest Owen McGab Enahwo explains how documenting all those repetitive tasks can free up your time, reduce errors and re-dos. Getting them out of you...
411 Estimate vs Job Quote vs Statement of Work
14 Jul 2022
Contributed by Lukas
In some cases, it means a great deal how you word your proposal to a client. Calling your proposal an estimate, job quote or statement of work (SOW)...
410 Customer Red Flags... And I'm Not An Attorney
07 Jul 2022
Contributed by Lukas
I recently gave a client their second strike. One more and we are done. Here's a short list of my customer red flags: The client is rude and abusiveT...
409 Don't Check Or Test Your Backups
30 Jun 2022
Contributed by Lukas
In response to the show title being terrible advice. Here is some real things to put on your backup checklist. Get Email Notifications: Whether you g...
408 Everything As a Service
29 Jun 2022
Contributed by Lukas
When Jay McBain speaks, people listen! As Chief Analyst at Canalys, Jay continues his legendary thought leadership at the world's leading analyst ...
407 I bought a Mac
23 Jun 2022
Contributed by Lukas
If you ever have connection issues with a device, use Domotz to check for any packet loss and see the historical ping range. It helped me pinpoint a c...
406 Synology RT2600ac Router Review (Sort of)
16 Jun 2022
Contributed by Lukas
Other reviews have claimed that the RT2600 is one of the fastest Wi-Fi routers on the market. My quick review puts the Synology router up against two ...
405 Phishing Training & Simulation For Your MSP Clients
02 Jun 2022
Contributed by Lukas
As managed service providers (MSPs), we know what phishing is. We know that we should be helping our clients get the proper training to prevent a succ...