CX Passport

The one with the human experience - NYT Bestseller Joseph Michelli CEO The Michelli Experience E144

05 Dec 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️“The one with the human experience” with NYT Bestseller Joseph Michelli CEO The Michell...

The one with the profitable rule breaker - Zoe Kahn Manager CX & Retention at Chomps E143

28 Nov 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Breaking rules…creating customer loyalty “The one with the profitable rule breaker” Z...

The one with the two hour design sprint - Teresa Cain Author Solving Problems in 2 Hours E142

21 Nov 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Only 2 Hours?!  “The one with the two hour design sprint” with Teresa Cain Author Solv...

The one with Sun Country Airlines customer service - Jeremy Hyde | Director Customer Support at Sun Country Airlines E141

14 Nov 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Buckle that seatbelt and get ready for departure… “The one with Sun Country Airlines cu...

The one with with global reach and local experience - Sarah Baker | Director, Global CX at KFC E140

07 Nov 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Building local CX for a global company! “The one with with global reach and local experie...

The one with the CX marriage officiant - Nate Brown, Co-founder CX Accelerator E139

31 Oct 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️ “The one with the CX marriage officiant” with Nate Brown, Co-founder CX Accelerator in...

The one where he's curious...not judgmental - Tim Kyse, VP of Customer Experience at Openly E138

24 Oct 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Empowering agents AND customers in “The one where he's curious...not judgmental” –...

The one with the bot baggage - Rob Dwyer, Vice President Customer Engagement | Happitu E137

17 Oct 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Will we embrace the AI Bots? “The one with the bot baggage” with Rob Dwyer, Vice Presid...

The one where they win best customer team | Jennifer Meunier Head of CX & Product @ G4 Educação E136

10 Oct 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️What creates a Brazilian global CX winner? “The one where they win best customer team” ...

The one with the handwritten note - Rick Elmore, CEO Simply Noted - E135

03 Oct 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️“The one with the handwritten note” with Rick Elmore CEO Simply Noted in CX Passport Ep...

The one where he goes beyond CX - Vimal Rai Managing Partner, Commercial Excellence Partners E134

26 Sep 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️He is DONE with CX! Go beyond “The one where he goes beyond CX” with Vimal Rai Managing...

The one with AI – Ben Wright, Co-founder Jiffy E133

19 Sep 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️“The one with AI” – with Ben Wright, co-founder of Jiffy in CX Passport E133 🎧 Wha...

The one where he elevates – Wes Dudley, VP Customer Experience at Broad River Retail E132

12 Sep 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Bringing Customer Service to a new level in “The one where he Elevates” – with Wes Du...

VACAY RERUN - The one with Foot Locker’s customer experience journey - Tyler Saxey Senior Director, Global VOC & Omni | Foot Locker E131

05 Sep 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...CX Passport will take some time off in August. Enjoy some of the most popular reruns while we rest up ...

VACAY RERUN - The one with the True Tales of TWA Flight Attendants - Kathy Kompare & Stephanie Johnson E130

22 Aug 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...CX Passport will take some time off in August. Enjoy some of the most popular reruns while we rest up ...

The one with elephant level emotional intelligence – Sandra Thompson, Founder Ei Evolution E129

08 Aug 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️The one with elephant level emotional intelligence – with Sandra Thompson, Founder of Ei ...

The one with the CX hot roll - Eli Weiss, Sr Dir Customer Experience | Jones Road Beauty E128

01 Aug 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Be encouraged! CX is on fire🔥 “The one with the CX hot roll” with Eli Weiss, Sr Dire...

The one with the CX Feng Shui - Claire Boscq, BizShui Creator E127

25 Jul 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️“The one with the CX Feng Shui” with Claire Boscq, BizShui Creator & Keynote Speake...

The one with the real results - Neha Dutta VP Digital Client Success Lead at EXL E126

18 Jul 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️“The one with the real results” with Neha Dutta – Vice President for Digital Client S...

The one with marketing malpractice - Alan Hale President Consight Marketing Group E125

11 Jul 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Stop Survey Slapping your Sandwich Customers in “The one with marketing malpractice” wi...

The one with that career coach - Kendall Berg, Founder of That Career Coach E124

04 Jul 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Want to be promoted? 👂Listen to or 👀Watch this episode...“The one with that career ...

The one with the Customer Profitability - Evan Klein, Founder & President Satrix Solutions E123

27 Jun 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Real, tangible profits from Customer Experience in “The one with the Customer Profitabili...

The one with the CX bartender - Tshili Khupe Head of LTVplus Strategic Partnerships E122

20 Jun 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Customer experience cocktails🍸 and…ahem…toys🤭…in “The one with the CX bartend...

The one with the DNA Experience - Sherry Grissom & Melissa Spears of Illumina E121

13 Jun 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️🥼🔬Think science and genomics don't need customer Experience? Think again “The ...

The one with the customer mix tape - Amy Brown, CEO of Authenticx E120

06 Jun 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️On a mission to help humans understand humans in "The one with the customer mix tape&q...

The one with the call center’s call center - Gary Pudles, President & CEO AnswerNet E119

30 May 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️The manager’s job is to Unsuck Things That Suck in “The one with the call center’s ca...

The one with Omotenashi - George Nagatsuka - Founder Discover Xciting Japan E118

23 May 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️“The one with Omotenashi” with George Nagatsuka - Founder Discover Xciting Japan in CX ...

The one with the relational collateral - Phil Davis - Pastor, Faith Community Church (Prague) E117

16 May 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️PREACH it Pastor! Today CX=Church Experience and you'll be stunned how much we in the ...

The one with 2 T-Rexes and 2 Pennies - Mercer Smith, VP CX Insights and Community at Partner Hero E116

09 May 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Building communities CX and beyond in “The one with 2 T-Rexes and 2 Pennies” with Merce...

The one with expanding representation & BPO partnerships - Megan Bassler VP Strategic Partnerships at OP360 E115

02 May 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Opening career doors and building communities in “The one with expanding representation &...

The one with the customer first downs - Jeff Krogman SVP MasterCard E114

25 Apr 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️Jeff Krogman of MasterCard explains getting it right for customers in “The one with the c...

The one with the Changi experience - Andrew Tan Director Airport Ops Consultancy Changi Airport Group E113

18 Apr 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤😲There's an open air pool at this airport! Andrew Tan Director Airport Operations Consulta...

The one with the beverage customer experience - Gabriela Amaral, Global Cust Satisfaction Manager - AB InBev E112

11 Apr 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️“The one with the beverage customer experience” with Gabriela Amaral, Global Customer S...

The one with the CX orchestration - Mark Slatin CX Advisor at EmpoweredCX E111

04 Apr 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️“The one with the CX orchestration” with Mark Slatin, CX Advisor at EmpoweredCX in CX P...

The one with Foot Locker’s customer experience journey - Tyler Saxey Senior Dir, Global VOC & Omni at Foot Locker E110

28 Mar 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤🎞️“The one with Foot Locker’s customer experience journey” with Tyler Saxey Senior Dire...

The one with the Uber of BPOs - Claas van Delden, Chief Growth Officer for yoummday - E109

21 Mar 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...Today CX Passport begins video podcasting. Continue listening on your favorite audio apps...or head ov...

The one with the better Crypto Customer Experience - Clemens Behrend of Web3CX E108

14 Mar 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Crypto and Customer Experience? You bet! “The one with the better Crypto Customer Experience” ...

The one with United Airlines Customer Experience - Bryan Stoller Global Head of Customer Care United Airlines E107

07 Mar 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Board a luxury, double aisle, supersized episode with Bryan Stoller, Global Head of Customer Care ...

The one with the simplicity of CX - Evas Bazirakakye E106

28 Feb 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤CX Passport’s first guest from Uganda(!) in “The one with the simplicity of CX” with Evas Ba...

The one with the convergence of clarity and surprise - Jared Fink of Siegel+Gale E105

21 Feb 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Get beautifully designed Customer Experience in “The one with the convergence of clarity and sur...

The one with the patient choice awakening - Ben Seals CEO Thomas Eye Group S2E104

14 Feb 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤There’s a revolution in customer experience coming “The one with the patient choice awakening”...

The one where chatGPT visits CX Passport - E103

07 Feb 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...For the first time, I’m recommending you view this episode rather than listen to it. www.youtube.com...

The one with the housekeepers' customer insight - Mike Kuenne S2E102

31 Jan 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Who knows the customer best? “The one with the housekeepers' customer insight” with Mike ...

The one with the swear jar for the word 'survey' - Tanya Fowler S2E101

24 Jan 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Get the truth about building a full VOC program in “The one with the swear jar for the word &apo...

The one with the Hilton light and warmth of hospitality - Mike Gathright SVP Customer Experience Hilton E100

17 Jan 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Celebrate CX Passport’s 100th episode with the brilliant Mike Gathright Senior Vice President, H...

The one with the True Tales of TWA Flight Attendants - Kathy Kompare & Stephanie Johnson E99

10 Jan 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤A fun and sometimes SHOCKING set of tales in “The one with the True Tales of TWA Flight Attendan...

The one where Oman is the Switzerland of the Middle East - Codin Caragea E98

03 Jan 2023

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤CX Passport’s first guest from Oman in “The one where Oman is the Switzerland of the Middle Ea...

2022 First Class Holiday Special - Great Former CX Passport Guests E97

27 Dec 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤As we close 2022, CX Passport takes a break with the annual tradition of “The One with the 2022 ...

The one where remote work is NOT one size fits all - Anne Bibb E96

20 Dec 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Talk global work from anywhere “The one where remote work is NOT one size fits all” with Anne ...

The one where they sell smiles - April Obersteller E95

13 Dec 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤True customer love in “The one where they sell smiles” with April Obersteller Director of Glob...

The one with the war in Ukraine and customer experience - Anastasia Vladychynska E94

06 Dec 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Why would anyone care about customer experience during a war?!? Find out in “The one with the wa...

The one with Customer Experience and the hashtag - Jeremy Watkin E93

29 Nov 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Get practical with Voice of the Customer in “The one with Customer Experience and the hashtag”...

The one with the Voice of Service - Craig Stoss E92

22 Nov 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Find out what’s beyond Voice of the Customer in “The one with the Voice of Service” with Cra...

The one with the Cameroon customer experience evolution - Georges Essama E91

15 Nov 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Expand your global perspective in “The one with the Cameroon customer experience evolution” wi...

The one where surfing proves Good CX is Good Business - Tony Sanchez E90

08 Nov 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Dude…My mind is blown in “The one where surfing proves Good CX is Good Business” with Tony S...

The one with a new CX Sheriff in town - Amanda Ono E89

01 Nov 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Change is a coming in “The one with a new CX Sheriff in town” with Amanda Ono of Resolver in C...

The one where they're curious about CX - Karl Sharicz E88

25 Oct 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Get back to the basics of Customer Experience in “The one where they're curious about CX”...

The one with the BPO whisperer - Fred Shadding E87

18 Oct 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Improve your brand’s customer experience in “The one with the BPO whisperer” with Fred Shadd...

The one where Fish And Chips Leads to Customer Success - Ryan Noakes E86

11 Oct 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤How to do customer success right in “The one where Fish And Chips Leads to Customer Success” w...

The one where he does B2B Customer Experience Better - Jim Tincher E85

04 Oct 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Find out how to do B2B in “The one where he does B2B Customer Experience Better” with Jim Tinc...

The one with neurodiverse, patient and reimagined experiences - Shawn Nason E84

27 Sep 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Do you consider neurodiversity when designing experiences? There’s real opportunity in “The on...

The one with amazing fan experience at world famous events - Matt Lynch E83

20 Sep 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Get excited about the Euros, the NFL, the MLB in “The one with amazing fan experience at world f...

The one where he goes from insight to action - Ken Peterson E82

13 Sep 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤DO something with your Customer Experience in “The one where he goes from insight to action” w...

The one with the Co-creation for the Modern Union - Brian Elliott E81

06 Sep 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Get hyper-personalized in "The one with the Co-creation for the Modern Union" with Brian...

The one where Red is the new green of KPIs - Cristina Popa E80

30 Aug 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Go beyond the bumper sticker CX in “The one where Red is the new green of KPIs” with Cristina ...

The one where they create a customer insights team from scratch - Jared Gebers & Audrey Anderson E79

23 Aug 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Learn about the creation and the impact of customer insights in "The one where they create a ...

The one with the burgers, the mojitos and the airline loyalty - Mark Ross-Smith E78

16 Aug 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Airlines, loyalty and good experience? It can happen. Find out in “The one with the burgers, the...

The one with the BPO Brand Love- Jose Herrera E77

09 Aug 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Changing the BPO industry through employee experience and matching agents to brands they love in “...

The one with customer experience for turbulent times - Mary Drumond E76

02 Aug 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤”The one with customer experience for turbulent times” with Mary Drumond of Worthix in CX Pass...

The One With The Empathy And The Spreadsheet - Vaishali Dialani E75

26 Jul 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Work both sides of your CX brain in “The One With The Empathy And The Spreadsheet” Vaishali Di...

The one with the Happiness of King’s Hawaiian - Troy Figgins E74

19 Jul 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Get ready to be hungry in “The one with the Happiness of King’s Hawaiian” with Troy Figgins,...

SUMMER VACAY RERUN - "The One With The Sunday Sickness Cure" E6

12 Jul 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...Summer brings out the vacay in this podcast host so I'm bringing out one of the EARLY episodes ou...

The one where memories matter - Gus Imhof E72

05 Jul 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤The experience doesn’t matter?! Interesting. Find out more in “The one where memories matter”...

The one with the Chief People Officer and the King of CX - Esra Beyzadeoğlu & Buğra Asfuroğlu E71

28 Jun 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤How do you stay on top in Turkey when your market share is threatened by the world’s largest eco...

PRIDE Rerun - The one with Return on EQUALITY - Todd Sears E13

21 Jun 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...In honor of Pride month, CX Passport shares an important rerun...🎤Truly a DO NOT MISS episode (E13)...

The one with the kryptonite of Voice of the Customer - Lisa Nance E69

14 Jun 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Learn what 40 years of customer experience in banking can teach in “The one with the kryptonite ...

The one with the Dashers vs Defenders - Dennis Wakabayashi E68

07 Jun 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Want to know how to ADVANCE Customer Experience? Find out in “The one with the Dashers vs Defend...

The one with salty client honesty - Michael Hinshaw E67

31 May 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Find out what what REALLY motivates a customer experience program in “The one with salty client ...

Vacay RERUN - The one with all the gold dust - Gavin Scott E32

24 May 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...Your travelin' host will be in Costa Rica so I'm offering up a rerun this week with the amaz...

The one with the digital irrelevance antidote - Howard Tiersky E65

17 May 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Get the fix for your Digital Transformation in “The one with the digital irrelevance antidote”...

The One Where the Journey is the Truth - Jochem van der Veer E64

10 May 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Don't stop believin'🎵🎵🎵 and listen to "The One Where the Journey is the Tr...

The one where she transforms lives…one customer at a time - Desirree Madison Biggs E63

03 May 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Head to Hawai’i to learn about CX, Coaching, Airbnb…and dial-up(!) in “The one where she tra...

The one with the 3 P’s of CX - Laise Porto E62

26 Apr 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Discover why Customer Experience REALLY matters in Brazil in "The one with the 3 P’s of CX&...

The one with CSX (Customer SERVICE Experience) - Alex Mead E61

19 Apr 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤If Customer Experience is so broken, what’s the one thing to fix it? Find out in “The one with...

The one with the in-flight entertainment - Corinne Streichert E60

12 Apr 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Open that tray table, buckle that seat belt and watch a show in “The one with the in-flight ente...

"The one with the 1% Diamond Insight" - Gürol Kurt E59

05 Apr 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Head to Turkey for some wise insight in “The one with the 1% Diamond Insight” CX Passport E59 ...

“The one with the CX Goalkeeper” - Gregorio Uglioni E58

29 Mar 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Find out how the “beautiful game” and Customer Experience go hand in hand in “The one with t...

"The one with the Minister of Happiness” - Faran Niaz E57

22 Mar 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Imagine what #CX would look like if a country had a Minister of Happiness? Hear about that happeni...

“The one with #SheDrives, Chip Shortages and STUNNING Personalization” Hussein Dajani E56

15 Mar 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤A return to the Middle East with fascinating stories “The one with #SheDrives, Chip Shortages an...

RERUN "The one with the CX controversy" - Nic Zeisler E19

08 Mar 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...CX Passport is on Spring Break and heading to the mountains for a little skiing (actually snowboarding...

"The one where she designs experiences at Cirque du Soleil…and beyond!" - Carolene Méli E54

01 Mar 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...Working in 17 countries! Designing experiences for Cirque du Soleil!More passports than one person can...

"The one with sake, churrascarias, CX controversies and 4 steps to CX glory" - Jimmy Hosang E53

22 Feb 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Come for the food & travel, stay for the customer experience wisdom in "The one with sake...

“The one with Human to Human banking” - Aarthi Murali E52

15 Feb 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Don’t just talk customer centricity…DO IT in “The one with Human to Human banking” episode...

"The one with the Dark Side of CX" - Mike Bartlett E51

08 Feb 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Discover the winning patterns of customer experience in “The one with the Dark Side of CX” CX ...

"The one with the Customer Experience Field Manual” - Jeff Sheehan E50

01 Feb 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...Want to know how to ACTUALLY create a customer experience program? Trying to get out of the theory and...

"The one with a ‘More Than Perfect’ cruise experience” - Paul Rutter E49

25 Jan 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Discover the CX of the Seas in “The one with a ‘More Than Perfect’ cruise experience” with...

"The one where Pest Control Saves Lives" Matt Beckwith E48

18 Jan 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Get amazingly emotional in “The one where Pest Control Saves Lives” with Matt Beckwith in CX P...

"The one where Design Thinking unlocks the creativity of your childhood" - Seda Alpkaya E47

11 Jan 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤Join me in Turkey in "The one where Design Thinking unlocks the creativity of your childhood&...

"The one with igniting passion for Customer Experience in the Arab region" - Olga Budieri E46

04 Jan 2022

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤CX Passport episode starts 2022 off with a trip to Jordan(!) in "The one with igniting passio...

"The one with the Holiday First Class Lounge Collection (Part 2)" - Various E45

28 Dec 2021

Contributed by Lukas

What's on your mind? Let CX Passport know...🎤 “The one with the Holiday First Class Lounge Collection (Part 2)”🎧 CX Passport. Still on ...